Microsoft isn’t killing Skype for Business but the company will be changing up how it is serviced and is trying to move customers to Teams.
On September 7, Microsoft inflicted a PR fiasco on themselves by leaking the imminent replacement of Skype for Business by Teams. But what does this really mean? I think we will see a Teams-lite client replace the current SfB client with a formal announcement at Ignite. Although the leak was bad, some goodness does exist in what might happen.
It looks like Microsoft is going to rebrand Skype for Business and bring the platform under the Teams umbrella.
Microsoft is adding a couple of new features to Skype for Business that will allow the platform to handle high call volumes more effectively and new hardware is coming too.
After an extensive trial, Microsoft is preparing to release the Office 365 Adoption Content Pack to all enterprise tenants. Gaining insight into how people use the Office 365 applications will help tenants maximize their investment in the cloud. However, the content pack is not a silver bullet and won’t make your organization any more effective than it is today.
Amazon has announced a new chat service called Chime that will take on Skype for Business but the high price point may be a turnoff for many potential customers.
Volvo Cars announced today that it will be the first automaker to integrate Microsoft’s Skype for Business into its vehicles.
A busy week with lots of new things to discuss in the world of Office 365. The Outlook for iOS client has a new scheduling assistant, Microsoft launched Teams, its hoped-for Slack-killer, Quest returns to full life, and Skype for Business is going to improve voice calls.
Some interesting announcements during the last week informed us about Yammer getting better at compliance and a new Office 365 connector. I’m not so hot on the bots, though. In other news, MyAnalytics has an unexplained love for Internet Explorer and the topic of password trimming and the Office 365 maximum password length caused some confusion – at least for one administrator! And some news about an interesting Exchange 20th anniversary video and a VDI collaboration project between VMware and Microsoft for Skype for Business rounds out the week.
Ignite is two weeks gone, but there’s still lots of work to reveal all the sessions that I missed. The OneDrive roadmap was one such session, and it included some interesting figures for OneDrive usage. The Grand Exchange on-premises or cloud debate is also online and I also listened to how the dedicated team at Microsoft has lovingly assembled a profanity list for you to use. Finally, some reflections on transforming distribution groups to Office 365 Groups and what this means for mail contacts.
Yammer and Office 365 take two very different approaches to collaboration, but both exist inside Office 365. Although slow in coming, Microsoft has finally given details about how Yammer and Office 365 Groups will connect to each other. AAD is the glue and SharePoint, notebooks, plans, and calendars are the common functionality available to both types of groups.
For some customers that use Office 365 or Office 2013 and try to upgrade to Office 2016 apps, they may lose Skype for Business.
A new version of the Skype for Business for Mac Preview is now available, adding new contacts and presence, IM, peer-to-peer calling, group video calling, and conversation history capabilities.