Need some help with service delivery? Learn how to create custom Service Manager portal offerings and scope these to specific user groups in this post.
In this quick overview learn what configuration items can do for you, as well as how to create a configuration item in Service Manager.
In this post, discover the steps to establish the configuration item synchronization between Operations Manager and Service Manager to extend the CMDB.
The inbox Service Manager activities in Orchestrator are limited. Learn to leverage PowerShell to create an activity that will enhance your inbox offerings.
Service Manager has the ability to import data from both Configuration Manager 2007 and 2012. Learn to establish this connection in this easy how-to!
Learn how to update the action log of an incident in Service Manager using System Center 2012 Orchestrator in this handy how-to article.
Add IT Asset Management (ITAM) functionality to your Service Manager 2012 R2 ITIL system