Outlook

Why Teams Needs Better Views

by Tony Redmond

Microsoft Teams is the hot property in Office 365 right now, but sometimes its user interface shows signs of immaturity. For example, when you got back to work after the holidays, you might have seen a ton of new activity to deal with. Email clients have rules, views, and automated assistants to help with the load, but with Teams you have to sort it all out yourself.

Teams Won’t Replace Email but It Can Reduce Email Traffic

by Tony Redmond

Some observers say that Teams will replace email. Well, Teams won't because email still has so many advantages over what Teams offers. But Teams has its own capabilities that will lead it to take some of the traffic currently carried by email. Because of its internal focus, the traffic that moves to Teams is in-house chats, and Teams is a good place for those conversations to be.

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