Some observers say that Teams will replace email. Well, Teams won’t because email still has so many advantages over what Teams offers. But Teams has its own capabilities that will lead it to take some of the traffic currently carried by email. Because of its internal focus, the traffic that moves to Teams is in-house chats, and Teams is a good place for those conversations to be.
A year ago, Microsoft said RPC over HTTP was dead from Oct 31, 2017 and that Outlook clients must use MAPI over HTTP to connect to Exchange Online. The protocol is still dead, but it will persist in a zombie-like unsupported mode. The question is for how long?
Office 365 has given its rights management capabilities a complete refresh. Clients deal with protected email better and it’s easy to send protected email to people inside and outside your organization, including coverage of consumer email systems like Gmail and Outlook.com. And protected email works on mobile devices too.
Apple released iOS 11 and found that the mail app cannot connect to Exchange Online or Exchange 2016. It’s all to do with HTTP2 connections. Apple tries to connect via ActiveSync but doesn’t do so the way that Exchange likes, or something like that. In any case, maybe now’s the time to consider Outlook for iOS.
Office 365 Groups and Microsoft Teams are two of the collaboration offerings available within Office 365. Some get very vexed about the two applications. I don’t because I think the two serve different audiences and exist for different reasons.
In this Ask the Admin, Russell Smith explains what Outlook Customer Manager is and how it integrates with Office 365.
Surprisingly, Microsoft has never included a central method to manage user autosignatures within the cloud or on-premises versions of Exchange. Which means that you must let users manage their signatures, build your own tools, or deploy a commercial solution.
In this Ask the Admin, Russell Smith shows you an easier way to schedule meetings using an add-in for Office 365 called FindTime.
The IT world often focuses on big changes and announcements instead of looking at how small changes can really make a difference. One example is how Microsoft has changed what happens when users recover deleted items to allow items go back to where they came. It’s a great change, even if it is seven years overdue.
If you can control your workload, you can sleep better, feel less overwhelmed, and actually enjoy the calm moments. Matthew McDermott shares 5 tips for better managing your workload and time.
Outlook desktop includes Task and Contacts functionality that has not changed in years, which is why many users probably don’t use these client features. Mobile apps exploit Tasks and Contacts and make them much more usable.
Russell Smith shows you how to set up email rules in the Office 365 web portal.
Microsoft is obviously putting a lot of effort into improving the functionality available in the OWA and Outlook clients, but only for Office 365 users. It’s now got to the point where on-premises customers must be wondering where their next update will arrive. The answer may be “Never”.