Office 365

Microsoft to Office 365 Users: Have Your Credit Cards Ready

with 3 Comments by Tony Redmond

In a rather odd decision, Microsoft is launching self-service purchases for Office 365 tenant users who want to use the Power Platform without consulting an administrator. Another troubling sign is the way that the MailItemsAccessed audit event has been packaged into a new Microsoft 365 Audit feature. Tenants expected to see this audit event last January after Microsoft announced it was coming. Its subsequent disappearance was a mystery until now.

No Surprise That Exchange Online Uses Windows Server Core

by Tony Redmond

A recent Microsoft post contained the news that Exchange Online uses Windows Server Core. That might be news to some, but not to anyone who's been following the advice of the Exchange product group. Exchange Online doesn't use virtual servers, follows a preferred architecture, wants to reduce the potential attack surface, and extract as much CPU as possible out of its servers. All good reasons why Windows Server Core helps.

Change in Management Philosophy Needed to Accelerate Teams Growth

with 1 Comment by Tony Redmond

Microsoft Teams is very successful at present, but a nagging doubt exists that some of the approaches taken by Microsoft towards Teams management and administration are less than optimum. It's great to introduce a mass of new features on an ongoing basis and it's better when policies exist to control the use of the features. But do new features always need to be enabled out-of-the-box?

Adoption and Change Management: Two Sides of the Office 365 Card

by Tony Redmond

Adoption and Change Management are often discussed when companies move to cloud services, including Office 365. How quickly can we adopt the new services and how can we manage change? As it happens, Microsoft is extremely interested in driving customer adoption, so much so that this can cause problems with change management simply because so much change happens so quickly insist Office 365. As we discuss here, a structured approach to change management helps.

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    Microsoft Gives Exchange 2010 Nine More Months

    with 2 Comments by Tony Redmond

    In a surprising but welcome announcement, Microsoft moved the end of extended support for Exchange 2010 to October 2020. This version of Exchange was the most technology-rich and significant in the product's history, which might be the reason why so many organizations still depend on Exchange 2010 for email. Better options exist, and Exchange Online is the natural place to go... if your network and applications allow the move.

    Controlling Communications Inside Office 365 Tenants with Information Barriers (Part 1)

    by Tony Redmond

    Office 365 Information Barriers allow organizations to erect logical firewalls between different user communities to ensure that regulatory and legal requirements are met. Teams and Exchange Online support Information Barrier policies, which replace Address Book Policies. Some work is necessary to get Information Barriers set up. We cover that work in this article and prepare the ground for deploying the policies to Teams.

    Email, Teams, and Expressing Reactions with Likes

    by Tony Redmond

    Microsoft introduced support for like reactions in OWA in 2015. Teams also supports likes, but it also supports other reactions to messages from sad to angry. Knowing how to use these reactions is a social minefield. On a serious notes, reactions are not currently stored in Teams compliance records in Exchange Online, which is a problem if people react to messages with likes.