Exchange Online

How Event-Based Retention Works for Office 365

by Tony Redmond

Office 365 classification labels dictate how workloads like SharePoint and Exchange retain content. Now you can control retention based on events like a contract completing or an employee leaving the business. Events start the retention clock and it's a way to make sure that you keep material needed for the business for a predetermined interval after the event occurs.

OWA Gets a Refresh

by Tony Redmond

Microsoft has released a new version of Outlook Web Access (OWA) to preview. Office 365 targeted release tenants can check the new UI out to see how it works. It's new and it's early, so some glitches exist, but the new OWA is more attractive than the old, which might be all that's important.

Proving that Teams Retention Policies Work

by Tony Redmond

You can create an Office 365 retention policy to process Teams channel conversations and personal chats, but how do you prove that the policy is working? As it turns out, the only way is by checking the mailboxes where Teams stores compliance items and the statistics generated by the Exchange Online Managed Folder Assistant.

Using Office 365 IM Conversation Records for eDiscovery

by Tony Redmond

Teams and Skype for Business Online both capture IM conversation records that can be found by Office 365 eDiscovery (content) searches. All of which is good, but if you ever get around to performing eDiscovery and need this information, you'll find that Skype for Business Online conversation transcripts are easier to use than the individual copies of conversation contributions captured by Teams.

Spanning Continues to Fight for Office 365 Backups

by Tony Redmond

I don't consider backups to be a necessity for Office 365, but ISVs continue to offer these products and customers continue to buy, so I chatted with Spanning to find out what's happening in the Office 365 market, who's using cloud backups, and why. We also spoke about the challenges that backup vendors continue to have in coping with some of the unique aspects of Office 365.

Teams Now Captures Compliance Records for Hybrid and Guest Users

by Tony Redmond

Teams is now able to capture compliance records for contributions to private chats by guests or on-premises users in a hybrid Office 365 organization. The new mechanism uses "phantom mailboxes" in the cloud to hold the compliance records for on-premises users. You must register your tenant to be able to get an updated GUI for the Security and Compliance Center, but PowerShell can find these records now.