eDiscovery

Using Office 365 IM Conversation Records for eDiscovery

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Teams and Skype for Business Online both capture IM conversation records that can be found by Office 365 eDiscovery (content) searches. All of which is good, but if you ever get around to performing eDiscovery and need this information, you’ll find that Skype for Business Online conversation transcripts are easier to use than the individual copies of conversation contributions captured by Teams.

Content Searches Office 365

Dealing with Protected Documents Found by Office 365 Content Searches

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Office 365 content searches can find all sorts of information, but they cannot decrypt protected files in SharePoint and OneDrive for Business sites. This prompts the question of how to deal with protected files exported by a search. As it turns out, the combination of a rights management superuser and some PowerShell makes short work of unprotecting files so that they can be read by all.

Microsoft Reverses eDiscovery Decision Because of Discovery Mailboxes

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Microsoft told us some months ago that they would block the creation of new eDiscovery cases in Exchange and SharePoint. A course reversal has happened because of the humble discovery mailbox, which Exchange uses as a target for eDiscovery results. The block has lifted for Exchange but remains for SharePoint. It will eventually happen for Exchange but Office 365-wide functionality is better than workload-specific features.

Office 365 Halts Workload-Specific eDiscovery

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Microsoft has announced that they will block Office 365 tenants from creating workload-specific searches from July 2017. Instead of using Exchange Online and SharePoint Online, you have to create content searches and eDiscovery cases through the Security and Compliance Center. It’s a good change, even with the complication of keeping old searches until they expire.