Service Manager 2012 Beta Part 4 – SCSM 2007 R3 Connector Configuration

Posted on January 27, 2012 by Peter De Tender in Windows Server with 0 Comments

Microsoft has recently released the Beta version of System Center Service Manager 2012. In this series we’re focusing on all of the installation and configuration steps you’ll need to go through to successfully get your Service Manager 2012 up and running. In previous parts in this series we covered:

In today’s Part 4 of the series we’ll focus on configuring the System Center Configuration Manager 2007 R3, which is a fairly simple process. In upcoming parts of the series we’ll also cover:

Configuring System Center Configuration Manager 2007 R3

One of the major benefits when using System Center Service Manager, is also making use of System Center Configuration Manager. This allows for “feeding” Service Manager with important data from Configuration Manager, into the CMDB, which in turn simplifies the management of objects and data into the Service Desk application.

Step 1: From the Service Manager console, select Create Connectors wizard and choose Create a Configuration Manager Connector.

Create Connectors Wizard in SCCM

Figure 1: Create Connectors Wizard in SCCM Step 2: Once you’re in the connector wizard, click Next to start the process.

Creating a new connector in SCCM

Figure 2: Creating a new connector in SCCM

Step 3: Enter a Name and Description for this connector. In our scenario we’ve made it simple, the name is SCCM2012 Connector and the description simply states Pulls information from SCCM2012.

Enter a name and description for the connector

Figure 3: Enter a name and description for the connector

Step 4: Select the System Center Configuration Manager 2012 Connector Configuration Management Pack from the dropdown and click Next to continue.

Select a management pack where this connector will be stored

Figure 4: Select a management pack where this connector will be stored

Step 5: Next, enter all of the required information; by default, this will be the service account that is used during the setup of the System Center Configuration Manager installation.

SCCM account information

Figure 5: SCCM account information

Step 6: Enter the Database Server name and, Database Name, Test Connection and click Next to continue (Figure 6). You can also click on Test Connection to see if your connection to the server was successful (Figure 7).

Connect to System Center Configuration Manager Database

Figure 6: Connect to System Center Configuration Manager Database

Figure 7: Test Connection successful

 

 

Step 7: Select the SCCM collections from which you want to synchronize data into the Service Manager’s CMDB. In our scenario, we select all collections and click Next to continue. SCCM Collections to synchronize

Figure 8: SCCM Collections to synchronize

Step 8: Select a schedule for synchronization; in our scenario we’ll choose every day at 6 AM.

Creating a schedule for synchronization

Figure 9: Creating a schedule for synchronization Step 9: Review your connector settings and click Create to confirm

Confirm your connector settings

Figure 10: Confirm your connector settings Congratulations! Your System Center Configuration Manager connector wizard completed successfully. You can click Close to exit the wizard.

System Center Configuration Manager connector setup completed

Figure 11: System Center Configuration Manager connector setup completed

Conclusion

Now that your System Center Configuration Manager is connected to your System Manager it will feed important data into your CMDB simplifying the management of objects and data in your Service Desk application.

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