Microsoft loves its Office 365 platform as it is a shining example of how the company turned a static product into a service that has been well received by its customers. Today, the company is announcing another feature aimed at the small and medium sized business market to help them manage customer appointments.
Called Microsoft Bookings, the new service will help the SMBs schedule, manage, send reminders, and make it easy to reschedule or cancel appointments. Anyone who has ever worked at a company where client bookings is an important part of the business knows how cumbersome this process can be without the right software which is why Microsoft is adding this feature to Office 365.
In addition to streamlining the booking process, the service will also add this information to you (or your staffs) calendar to make this product a turn-key solution.
The new service is rolling out now to First Release customers who subscribe to Office 365 Business Premium and the company will complete the roll-out to all users in the coming months. One of the benefits of this tool is that only one user needs to be Business Premium subscriber to enable this functionality for a company which expands the potential user base significantly as it reduces the cost of entry.
Because customers only need to navigate to a website to book the appointment (no app is needed, customers don’t need to be Office 365 subscribers either), this solution is ideal for small businesses who need a booking solution that does not require significant re-tooling of their current infrastructure.
If you are interested in using Bookings for you company, you can get all the details, here.