windows server 2012 r2 restarting

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This topic contains 10 replies, has 4 voices, and was last updated by  wullieb1 2 weeks, 3 days ago.

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  • Author
    Posts

  • Bhavesh_Chouhan
    Participant
    #608929

    Hello

    my windows server 2012 r2 standard restarting everyday, i dont know what is the problem but I found some events please see below.

    Please help me on this issue.

    event id 41

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    event id 1001

    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xfffff9014010db08, 0x0000000000000000, 0xfffff960009dfc87, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112218-54046-01.

    event id 6008

    The previous system shutdown at 7:04:40 AM on ‎11/‎22/‎2018 was unexpected.

     

    Thanks and regards

    Bhavesh

     


    Ossian
    Moderator
    #608931

    Look at the event logs immediately prior to the restart for clues

    Also analyse the memory dump using e.g. https://support.microsoft.com/en-us/help/2580960/debug-diagnostics-tool-v1-2-is-now-available

     


    wullieb1
    Moderator
    #608938

    This is the probable issue The bugcheck was: 0x00000050

    Possibly faulty RAM?

    Is this a physical or virtual system?
    Has any hardware changed recently?


    vickynet
    Participant
    #608953

    please look at the memory dump if you done then what it is saying


    Bhavesh_Chouhan
    Participant
    #608961

    Physical server and there is no changes related to hardware.


    wullieb1
    Moderator
    #608968

    Start looking at your memory dumps to see if there is a possible driver issue, not uncommon.

    Update the firmware on the server and any drivers that it requires.

    Start checking the hardware, memory, disks, etc. Vendors typically have diagnostics that you can run.


    Bhavesh_Chouhan
    Participant
    #609399

    how can we read dump file?


    Ossian
    Moderator
    #609400

    Did you read my earlier post?


    wullieb1
    Moderator
    #609420

    As per @ossian reply he has already given a link.

    Another tool is NirSoft BlueScreenView


    Bhavesh_Chouhan
    Participant
    #609435

    I checked with that tool and i found

    Crash hang / analysis

    Type of Analysis Performed   Hang Analysis

    Machine Name

    Operating System   Unexpected

    Number Of Processors

    Process ID   3598896

    Process Image   ntkrnlmp.exe

    System Up-Time   23:51:08

    Process Up-Time   00:00:00

     

    proper message not getting is there any other way ?


    wullieb1
    Moderator
    #609521

    Have you tested the hardware yet??

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