Unable to print selection in MS Word 2003

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This topic contains 4 replies, has 2 voices, and was last updated by Blood Blood 6 years, 6 months ago.

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  • Blood
    Blood
    Moderator
    #161311

    Hello

    One of our staff has a word document that is comprised of 3 sections and 10 pages.

    They can print the entire document, they can print a range of pages by specifying page numbers. However, if they select text and choose the option to print the selection nothing happens. The print job does not hit the printer at all and there is no indication that the application has sent out a print job.

    There’s nothing in the application or event logs to indicate a problem. The same behaviour occurs when trying to print the same document from a different computer.

    Any ideas what might be causing this, please?

    Thanks!

    [Edit]
    Same behaviour occurs when choosing a different printer as well.

    Avatar
    Ossian
    Moderator
    #188226

    Re: Unable to print selection in MS Word 2003

    Worth doing a repair install, perhaps?

    Blood
    Blood
    Moderator
    #336207

    Re: Unable to print selection in MS Word 2003

    Thanks – yes, that is an option. But, this seems to be specific to the document because it happens when trying to print the document from different computers – XP and Win7.

    Avatar
    Ossian
    Moderator
    #188231

    Re: Unable to print selection in MS Word 2003

    Sorry, didnt pick that up

    Copy and paste into an empty document has worked for me in the past, but apart from that, nothing I can suggest

    Blood
    Blood
    Moderator
    #336208

    Re: Unable to print selection in MS Word 2003

    Thanks – I’d tried that too. Sorry, I should have said. *ducks*

    That is usually the cure-all, but not in this case.

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