Required Office disk not available

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This topic contains 2 replies, has 3 voices, and was last updated by Avatar wullieb1 7 years, 3 months ago.

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    dannymac
    Member
    #157518

    Here is a question from a newbie that I hope someone can give me a hand with.

    I have a computer that currently uses the Microsoft office home and student edition 2007. It is an upgrad from a previous version of office xp professional. However, I have been experiencing a problem lately that happens when I open some emails and a few other programs. I get a message saying, “please wait while windows configures Microsoft Office 2000 premium.” I then get a screen asking that I insert a copy of Microsoft Office 2000 premium into the cd drive. The problem is, I don’t have that CD since I got the newer programs. Is there a fix for this? Will uninstalling Office 2000 through the Add/Remove Programs feature in the Control Panel create a bigger problem down the road? I am currently running Windows XP service pack 3.
    Any feedback would be greatly appreciated.

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    wullieb1
    Moderator
    #243424

    Re: Required Office disk not available

    Please use a more appropriate title next time as specified in the rules.

    Also moved to Office forum for a better response.

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    Ossian
    Moderator
    #185952

    Re: Required Office disk not available

    This is a perennial problem with Office
    IMHO, as long as you have some older office media to upgrade “from”, remove everything office related and install 2007 — it should prompt you for media to check rather than requiring an install

    IIRC the uninstall of older versions may require media, but there are instructions on the web to bypass this

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