Remove the windows mail splash screen

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This topic contains 14 replies, has 4 voices, and was last updated by Avatar djwheeler 8 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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    charlee
    Member
    #152121

    I followed the directions but when I got to the place where I would type in
    “NoSplash” I could not remove what was already in the box. I tried to backspace–it didn’t budge. I tried to write over it–could not. Could you please help?

    Avatar
    Ossian
    Moderator
    #183215

    Re: Remove the windows mail splash screen

    Could you tell us which directions you followed?
    (You will not be able to post a live link, but if you remove the http:// it should work)

    Avatar
    djwheeler
    Member
    #379228

    Re: Remove the windows mail splash screen

    Hello,
    The link was:
    petri.co.il/disable_windows_mail_splash_screen_in_windows_vista.htm
    I was able to follow the directions until I clicked on
    Edit
    new
    DWord 32-bit value (can’t read this too well–didn’t print well)
    When I clicked on the last above
    A new screen opened With a “Value Name” that I could not change.
    I could change the value data to 1 but didn’t since I couldn’t do the other.
    As I clicked again on the DWord 32-bit value–more entries were added to the list.

    I don’t know if this will solve my problem–I was told by Office Max to try this.
    Somehow–I pressed something one day while on Windows Mail and I reverted back to a previous version. Send and Receive, Reply, all is different.
    Am trying to get back to the “other” version. System Restore does not work.
    Thank you for any help you can give me.
    I was advised “on line” to download the new Windows Live Email and did but put in a temporary folder and lost it. I am not too computer literate–sorry.

    Avatar
    Ossian
    Moderator
    #183220

    Re: Remove the windows mail splash screen

    Had you logged on as the administrator or run regedit as administrator
    (It is not enough to have an account with admin permissions, you need to right click and “run as administrator”)

    Avatar
    djwheeler
    Member
    #379229

    Re: Remove the windows mail splash screen

    I am the only user and the administrator.
    I have looked everywhere and can’t figure out how to log on as administrator.
    thank you for your help.

    Avatar
    Ossian
    Moderator
    #183244

    Re: Remove the windows mail splash screen

    As I said, you should be able to type Regedit in the search dialog, then when it appears to right click it and select “Run As Administrator”

    Works for 7 — don’t have Vista handy to test on

    Avatar
    djwheeler
    Member
    #379230

    Re: Remove the windows mail splash screen

    I wanted to give you the url but I do not have enough postings on this site to do so. It is a site to download a tool to remove malware.

    (I wanted to make sure I can give you the link–first thing–couldn’t)

    Office Depot told me that most of my computer problems have to do with malware.
    When I typed in regedit and did the right click my choices did not include administrator–but permissions. I could not “allow” myself to be the administrator because (this is from the help I clicked—-“If the allow or deny permission check boxes in the various parts of the access control user interface are shaded when you view the permissions of an object, the object has inherited permissions from the parent object. You can set these inherited permissions through the PERMISSIONS tab of the Advanced Security Settings Properties page. There are 3 recommended ways to make changes to inherited permissions. I did not get any of the 3 due to the language.

    (If I need to type more for you–I would be glad to do so as this is so complex, I am probably going to end up paying Office Max $169 to remove the malware BUT even if I do they cannot say for sure that my pc will function properly.)

    Continuing from above–I did not understand this “language” and since this is advanced settings and security and so important–I clicked onto Vista for help. That is where I found a ? that was similar to mine–“Why can’t I run my own computer as administrator? The answer is it is malware infected and must have the malware removed before anything can be done. This is exactly what Office Depot told me.

    The above link was given. The charge is $24.95. I don’t know whether to trust this or not.

    Thank you for your help. If I never hear from you again, I will understand. I guess I should have paid the $169 last week and possibly avoided all of this chaos.

    Avatar
    wullieb1
    Moderator
    #242804

    Re: Remove the windows mail splash screen

    Don’t pay for malware removal.

    Dowload malwarebytes and install, update and run a scan using that. If you have malware then i’m sure it will pick it up.

    To run as the administrator try holding down the shift key and right clicking or try using the command prompt and using the command runas.

    Avatar
    djwheeler
    Member
    #379231

    Re: Remove the windows mail splash screen

    I ran the malbytes–no charge –it wouldn’t work-sent them a message as to why not
    ran a scan from Belarc’s this was the result I think we would be interested in

    local user accounts last logon
    Sharon 11/23/2010 2:38:21 PM (admin)
    local system accounts
    X Administrator 4/25/2007 11:44:31 PM (admin)
    X Guest never

    X Marks a disabled account

    X’s were in red

    I tried everything you suggested–nothing worked.
    I am ready to give up.
    I will just have to use as is or pay $169 or maybe get an answer from malbytes as to why that didn’t work–probably because of the administrator thing.

    Again–thank you for your help. Sorry I am so bad at doing work on the pc.

    Avatar
    Ossian
    Moderator
    #183254

    Re: Remove the windows mail splash screen

    In Vista the admin and guest accounts are automatically disabled — this is normal
    It does not affect “run AS administrator” as described (twice) above

    What went wrong with Malwarebytes? Usually it is very reliable

    $169 — I would try your local computer shop first, as they have expertise while Office Depot has sales staff :twisted:

    Avatar
    djwheeler
    Member
    #379232

    Re: Remove the windows mail splash screen

    I have no idea about the malware. There is a nice man helping me check on this. Perhaps I downloaded the wrong tool–which would be par for the course for me. Thank you so much for all your time. You are a very nice person to have tried to help a computer illiterate like me.

    Avatar
    Ossian
    Moderator
    #183258

    Re: Remove the windows mail splash screen

    No worries!
    Please confirm you went to http://www.malwarebytes.com and downloaded the free version?

    Avatar
    djwheeler
    Member
    #379233

    Re: Remove the windows mail splash screen

    Thank you for the link. I had used an old version or ???. Used this–found one malware in the registry key.

    Avatar
    djwheeler
    Member
    #379234

    Re: Remove the windows mail splash screen

    PS I did not pay for the previous download.

    Avatar
    wullieb1
    Moderator
    #242809

    Re: Remove the windows mail splash screen

    So we can almost safely say that you have no malware on your system.

    Have you ran a virus scan of your machine???

    Please try this

    Copy the text below and paste it into notepad and save as WindowsMail.reg on your desktop.

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USERSoftwareMicrosoftWindows Mail]
    “NoSplash”=dword:00000001[/CODE]

    Double click the saved file and when prompted import it into the registry.

    The exact process may differ on Vista than mine, Windows 7 Professional, but should be similar.

    This is the process exactly that i used.

    Saved the above code into notepad as WindowsMail.reg onto my dekstop.
    Double clicked the file and when prompted by User Account Control allow it to make the relevant changes.
    Registry Editor will then basically ask if you are sure you want to import it into the registry and warns you it can cause problems. Click Yes to continue.
    You will then be prompted that the import has been successful.
    You can then open regedit and view said key.

    I can upload the relevant registry file here, as a txt file which you can rename if you want it.[CODE]Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USERSoftwareMicrosoftWindows Mail]
    “NoSplash”=dword:00000001[/CODE]

    Double click the saved file and when prompted import it into the registry.

    The exact process may differ on Vista than mine, Windows 7 Professional, but should be similar.

    This is the process exactly that i used.

    Saved the above code into notepad as WindowsMail.reg onto my dekstop.
    Double clicked the file and when prompted by User Account Control allow it to make the relevant changes.
    Registry Editor will then basically ask if you are sure you want to import it into the registry and warns you it can cause problems. Click Yes to continue.
    You will then be prompted that the import has been successful.
    You can then open regedit and view said key.

    I can upload the relevant registry file here, as a txt file which you can rename if you want it.

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