Remote Desktop

This topic contains 7 replies, has 6 voices, and was last updated by Avatar momikh 7 years, 10 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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    notsoIT
    Member
    #158672

    Hello,

    Does anybody have an idea why a workstation would not allow remote desktop if all remote desktop settings are enabled? Under Control Panel>System>Remote both check boxes are selected, but I still couldn’t access the computer remotely. Then I tried to specifcally select a remote user, but the user I selected still cannot access the computer. I am out of ideas. The firewall is turned to low, so it shouldn’t be blocking the access.

    Thanks!

    #345213

    Re: Remote Desktop

    notsoIT;258391 wrote:
    The firewall is turned to low, so it shouldn’t be blocking the access.

    But have you confirmed that it is not?

    Avatar
    momikh
    Member
    #384716

    Re: Remote Desktop

    I have not confirmed it, but i can use a remote desktop application called Bomgar to access it. I am just curious why I can’t do it with the Windows remote desktop.

    Avatar
    wullieb1
    Moderator
    #243640

    Re: Remote Desktop

    Yeah i have to agree with Gareth on this one.

    I’ve tested numerous times and had issues with RDP working with the firewall turned on.

    Please recheck or disable for test again.

    Bogmar looks like it is some sort of box put in that handles numerous differing OS platforms woth the one interface.

    Avatar
    cruachan
    Participant
    #330382

    Re: Remote Desktop

    Bomgar is not a Remote Desktop Client despite what their website says. It doesn’t use port 3389 like the Microsoft client.

    http://www.bomgar.com/docs/content/support/ports-firewalls.htm

    Can you telnet to port 3389 on the Workstation? If you can’t then it’s likely the firewall is the culprit.

    Avatar
    momikh
    Member
    #384717

    Re: Remote Desktop

    I will definately try that. Thank you.

    Avatar
    biggles77
    Spectator
    #212718

    Re: Remote Desktop

    Had an interesting one a couple of days ago, although it was on an SBS machine, where the Server could ping out but nobody could connect in. It was a multitude of issues but the main one appeared to be an anti-virus firewall that was left “intact” when the A/V (that begins with N) was removed. Don’t know if it was just deleted or uninstalled correctly.

    So, it may be worth looking at any malware, spyware, anti-virus items on you machine.

    Avatar
    momikh
    Member
    #384718

    Re: Remote Desktop

    biggles77;258466 wrote:
    Had an interesting one a couple of days ago, although it was on an SBS machine, where the Server could ping out but nobody could connect in. It was a multitude of issues but the main one appeared to be an anti-virus firewall that was left “intact” when the A/V (that begins with N) was removed. Don’t know if it was just deleted or uninstalled correctly.

    So, it may be worth looking at any malware, spyware, anti-virus items on you machine.

    Thanks! I will look into it

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