problem with office 2007

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This topic contains 3 replies, has 3 voices, and was last updated by tehcamel tehcamel 8 years, 9 months ago.

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    gogi100
    Member
    #152000

    So the problem is the following. When I type some text in Word, save it and when I close word, throw me a window with the message that you want to recover my document or the problem send to Microsoft. in Event Viewer having problems
    Event Type: Error
    Event Source: Microsoft Office 12
    Event Category: None
    Event ID: 1000
    Date: 5.11.2010
    Time: 13:53:40
    User: N/A
    Computer: kompjuter
    Description:
    Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028, faulting module hpcbr6bu.dll, version 0.3.1537.18, stamp 4886de69, debug? 0, fault address 0x00007fcf.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.%5B/CODE%5D
    I googled but I couldn’t to find nothing special except for items that is problem – the printer driver. Can you help?
    if anyone had this problem?
    thanks[CODE]Event Type: Error
    Event Source: Microsoft Office 12
    Event Category: None
    Event ID: 1000
    Date: 5.11.2010
    Time: 13:53:40
    User: N/A
    Computer: kompjuter
    Description:
    Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028, faulting module hpcbr6bu.dll, version 0.3.1537.18, stamp 4886de69, debug? 0, fault address 0x00007fcf.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.%5B/CODE%5D
    I googled but I couldn’t to find nothing special except for items that is problem – the printer driver. Can you help?
    if anyone had this problem?
    thanks

    Avatar
    Ossian
    Moderator
    #183168

    Re: problem with office 2007

    Can you do a repair install?

    Avatar
    gogi100
    Member
    #334939

    Re: problem with office 2007

    yes, i do but the problem is same

    tehcamel
    tehcamel
    Moderator
    #356619

    Re: problem with office 2007

    Quote:
    faulting module hpcbr6bu.dll

    This is a HP printer DLL. Delete and reinstall your printer and see if that helps.
    A google search for that line I quoted above will find you plenty of references.

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