I just started some work with an exchange 2003 server with SBS. I noiticed their option was greyed for recover deleted Items. So in the exchange manager, I changed the dates to retain 21 days for emails, and 30 days for mailboxes. I also checked do not delete until a back up has been made.
Now the option is selectable in Outlook 2003 as expected, but the window is always completely empty. Any ideas how to trouble shoot this? I tried to search, but everything pointed to what i have already done, which is change the number of days on the properties limits tab for the store. But regardless of what number is in it, the window to recover mail is blank.