Outlook 2003 crashing

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This topic contains 3 replies, has 4 voices, and was last updated by Avatar Silver23 9 years, 12 months ago.

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    xelak75s
    Member
    #145852

    Hi

    Outlook 2003 is regularly crashing for TS users on Server 2008R2

    Problem Event Name: BEX
    Application Name: OUTLOOK.EXE
    Application Version: 11.0.8217.0
    Application Timestamp: 480f95d9
    Fault Module Name: dhcpcsvc6.DLL
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bd9b6
    Exception Offset: 00001730
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.18.10
    ocale ID: 2057
    Additional information about the problem:
    LCID: 1033
    Brand: Office11Crash
    skulcid: 1033

    Avatar
    Ossian
    Moderator
    #180237

    Re: Outlook 2003 crashing

    Moved to TS forum for better response

    Avatar
    Silver23
    Member
    #292230

    Re: Outlook 2003 crashing

    BEX and the dll file that is being referenced seem interesting.

    Possible cause could be BEX (something like nx i believe)
    the dll could have to do with IPV6/DHCP

    Other than that I would recommend some troubleshooting on your side..

    Avatar
    yuval14
    Member
    #174352

    Re: Outlook 2003 crashing

    Hi,

    Please upgrade the Office + Windows to the latest hotfix/service pack level.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135

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