Office Select printer Browse delay

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This topic contains 2 replies, has 3 voices, and was last updated by Avatar weirdo 3 years, 7 months ago.

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    jason0923
    Participant
    #166298

    We’re having some of our users report that in Word if they hit file Print, then click the button to select which printer that list of printers can sometimes take 30 seconds or so to fill in. I’ve been to the buildings and of course this never happens when I’m there to watch it. The printers are mapped by GP and they appear there in Devices and printers etc. Has anyone seen this problem of a delay in the list in Office for printers showing up?

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    joeqwerty
    Moderator
    #304529

    Check the answer here and see if it solves your problem.

    http://serverfault.com/questions/720900/windows-terminal-server-printer-selection-dialog-delayed-in-microsoft-office

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    weirdo
    Member
    #390558

    I don’t really see an answer on that link. There they are on a 2008 Terminal server. Here the students are on Windows 8.1 PC’s. Thing like
    Boot a Windows PE image and compress the registry seem inapplicable to our problem

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