Offer MS RA Connections

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This topic contains 2 replies, has 2 voices, and was last updated by  Lan 11 years, 2 months ago.

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  • Lan
    Member
    #127593

    Where I am we have to use Remote Assistance to connect to people remotely… which can be frustrating – but hey… I can’t do anything about that at the moment…

    Anyhow… instead of opening the help and support all the time I’m using a URL shortcut from the desktop pointing to…

    hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/unsolicitedrcui.htm

    Just wondering if there was anyway I can nip out the text input box and have it put into another webpage instead so I can just pop in the computername/ip and connect through there instead… I don’t expect its possible but I thought I’d ask.


    Rems
    Moderator
    #226498

    Re: Offer MS RA Connections

    Found this thread;
    http://forums.petri.com/showthread.php?t=12902

    Using “Search in Petri

    Rems


    Lan
    Member
    #298607

    Re: Offer MS RA Connections

    That just goes into how to do the RA connections… I am wondering if there is someway I can get the text box sort of thing and put it into something else – for example a website with several links to tools/fixes etc. on…

    Quote:
    blah blah

    blah blah

    remote assist box

    blah blah

    admins would then be able to go to one page, get all their fixes etc. from there and type in a comptuername and hit a connect button rather than having several windows open

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