Mouse konks out

This topic contains 9 replies, has 7 voices, and was last updated by Avatar djohn86 10 years, 1 month ago.

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    janetb
    Member
    #142868

    My old Intellimouse Optical USB mouse keeps konking out on me–either its light goes out or it freezes. I can fix it simply by unplugging and replugging (USB) without having to reboot, but I am having to do this more and more often–to the point that it is really annoying. Sounds like a bad connection, but these parts never move, so it shouldn’t change. Can this be remedied–does something perhaps need to be cleaned or do I need a new mouse? Never had any problems with it before. Are there elements of a mouse or a hub that wear out? It’s on a hub with a separate power source. Yes, I tried changing ports. Is there a way to test a hub? To test its power source?

    Thanks for the help!
    Janet
    XP Professional

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    djohn86
    Member
    #363340

    Re: Mouse konks out

    Do you get the same issue if you directly connect the mouse to the PC?
    Is there anything else on the USB Hub? Do the other peripherals on the Hub get the same issue??

    DJ

    Avatar
    Nonapeptide
    Member
    #316898

    Re: Mouse konks out

    I don’t know of a way to test a USB hub. Some of the more electrically minded among us would be able to tell you how to test a power supply. Why I’m entering this discussion is because I have similar results with my external Cables2Go USB hub (which has its own power supply). Sometimes devices on it will just disappear and then reappear moments later. Some days things drop off and come back on repeatedly for hours. Some entire months go by without an issue. Which brings me to:

    • Does anything else on the hub do the same thing?
    • Have you tried cleaning out the male connector on the mouse? I’d put some isopropyl alcohol on a bit of cotton and swab it around gently with tweezers. Some canned air to blow out any left-behind cotton fibers would be nice as well.
    Avatar
    kevinguerreiro
    Participant
    #350425

    Re: Mouse konks out

    Normaly i Buy usb hubs, and i keep one thing in mind, it’s better to buy a good branded one with external power on it. Normaly i use the Dlink USB hub and no problem here, none of thos cheap chinese usb hubs, only give problems. Any way is your computer recent? or it’s old ? Does it only happen with the mouse? or it happens with usb pen drives or printers?

    Regards
    Kevin

    Avatar
    joeqwerty
    Moderator
    #302368

    Re: Mouse konks out

    The reason a self-powered USB hub requires external power is not to power the hub (which is largely a passive device) but to supply maximum power to USB devices connected to the hub as the USB spec allows for only 500mA (USB 2) of power from a USB port (on the host computer). The USB hub allows for connecting and powering multiple USB devices at the maximum (500mA) that would normally exceed the power output of the host device’s USB port. Here’s a good reference courtesy of Wikipedia.

    http://en.wikipedia.org/wiki/Universal_Serial_Bus

    Avatar
    biggles77
    Spectator
    #210020

    Re: Mouse konks out

    Also check in Device Manager, “device”, Properties, Power Management to see if the option Allow the computer to turn off this device to save power is enabled. A Microsoft Update may have enabled this option.

    At the cost of AUD$3.50 you can buy a new mouse cheapo optical mouse and see if that konks out. If it does then you may have a problem.

    Avatar
    Nonapeptide
    Member
    #316910

    Re: Mouse konks out

    biggles77;172861 wrote:
    At the cost of AUD$3.50 you can buy a new mouse cheapo optical mouse and see if that konks out.

    Wow, that’s like £0.55! Must be nice to move from England to Australia.

    Avatar
    kevinguerreiro
    Participant
    #350428

    Re: Mouse konks out

    Probably not talking about a mouse, probably an Hamster :lol: Go to one of thos big shops and buy a good mouse, is that solves the problem you have a good new mouse, if it doesent solve the problem you always have 30 days to give back the mouse and get a refund of it :wink:

    Kevin

    Avatar
    Ossian
    Moderator
    #179694

    Re: Mouse konks out

    kevinguerreiro;172934 wrote:
    Probably not talking about a mouse, probably an Hamster :lol:

    What, one of these:
    hamster_2.gif

    Avatar
    kevinguerreiro
    Participant
    #350433

    Re: Mouse konks out

    Excelent, one of thos, hope the hamsters dont have the pig flue, or else the mouses will start sneezing everywere :mrgreen:

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