Mailbox not connected after moving it from EX 2007 to EX 2010

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This topic contains 4 replies, has 3 voices, and was last updated by  sarojkswain 2 months, 1 week ago.

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  • #167675

    Dear all

    I have moved some users’s from exchange server 2007 to 2010 ( local move )
    all users’s are good and connected to outlook , owa , Android Mail App …

    but one account has issue with MS Outlook ( Disconnected status ) , test it from 3 PC’s
    and with OWA show ((The item can’t be opened because it’s become corrupted))

    so

    I moved it back from exchange server 2010 to 2007 ( local move )
    the mailbox connected to MS outlook , and opened with OWA


    mkarmel
    Member
    #391749

    Test With https://testconnectivity.microsoft.com show this error
    [TABLE]
    [TR]
    [TD]Attempting to perform referral for user /o=dmain /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=abc on server mail.domain.com[/TD]
    [/TR]
    [TR]
    [TD]An error occurred while trying to get the address book server.[/TD]
    [TD] [/TD]
    [/TR]
    [/TABLE]


    mkarmel
    Member

    sarojkswain
    Member
    #392087

    You can try this method:
    1. Log-on to OWA
    2. Disable junk email filtering, save changes
    3. Then again enable junk email filtering and save the changes
    It might be that the junk filtering is causing the error because the same happened with me. Hope it helps.


    mkarmel
    Member
    #391752

    I have backup mailbox to PST
    then create new mailbox and connect it to the account
    after that i did restore from PST to OST

    the account works now with both Ex2007 & Ex2010

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