Location of "Windows Help and Support" file

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This topic contains 36 replies, has 6 voices, and was last updated by tehcamel tehcamel 7 years, 6 months ago.

Viewing 7 posts - 31 through 37 (of 37 total)
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  • Rems
    Rems
    Moderator
    #228192

    Re: Location of "Windows Help and Support" file

    janetb;259460 wrote:
    1. On the right hand side of what menu…?

    2. When I double-click HelpPane.exe (C:Windowswinsxsamd64_microsoft-windows-help-client_31bf3856ad364e35_6.1.7600.16385_none_c80d81c947c7b794), nothing happens. Does it open something for you?

    Janet

    Create a new shortcut, by rightclicking on the desktop / new / shortcut :

    Code:
    %windir%explorer.exe shell:::{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}[/CODE]
    Type [B]Windows Help and Support[/B] for the name.

    Change the default icon to the correct one, found in this system icons file: %SystemRoot%System32imageres.dll

    Copy the shortcut file to where you like it to be.

    _

    Can you pleae run the following command, and post the results,
    [code]cmd /k “Reg.exe query “HKCUSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced””

    /Rems

    Avatar
    Ossian
    Moderator
    #186685

    Re: Location of "Windows Help and Support" file

    Ahem… Post #14…. :twisted:

    Now for Ghu’s sake, lets bury this thread where it belongs!

    Avatar
    janetb
    Member
    #261943

    Re: Location of "Windows Help and Support" file

    biggles77;259454 wrote:
    Of course you could always type SUPPORT into the Search program and files dialogue box (you know, it’s just above the Orb).

    I cannot believe there have been 28 (now 29) posts on something so trivial. WOMBAT

    Perhaps you are not aware that a few people here and there in the in the world cannot type English easily….For those few million folks, it would be a pretty stupid way to get to a regularly used function, especially when it could be done with one click (with Help & Support pinned to the Start menu)….:-)…..Actually, even for peolple who can type, it would be silly to click and type seven letters when you have the option to get to the same place with just one click…:-)….

    Janet

    Avatar
    janetb
    Member
    #261944

    Re: Location of "Windows Help and Support" file

    tehcamel;259445 wrote:
    according to my very quick, and clearly belated research

    “HelpPane.exe” is the process that fires up when you start the Help icon on the right hand side of the menu…

    so you could probably create a shortcut to this, then pin that to the start menu.

    HelpPane.exe is a Windows system file. The program has no visible window.

    Janet

    Avatar
    janetb
    Member
    #261945

    Re: Location of "Windows Help and Support" file

    Rems;259470 wrote:
    Create a new shortcut…….
    Copy the shortcut file to where you like it to be…….
    /Rems

    Dear Rems,

    1. You really should read the thread before posting….:-)…..

    2. See post #21 for why your suggestion (previously offered by Ossian) does not solve the problem.

    3. Please note that the problem was solved a while ago…:-)….

    Janet

    Avatar
    Ossian
    Moderator
    #186686

    Re: Location of "Windows Help and Support" file

    janetb;259476 wrote:
    Perhaps you are not aware that a few people here and there in the in the world cannot type English easily….For those few million folks, it would be a pretty stupid way to get to a regularly used function, especially when it could be done with one click (with Help & Support pinned to the Start menu)….:-)…..Actually, even for peolple who can type, it would be silly to click and type seven letters when you have the option to get to the same place with just one click…:-)….

    Janet

    Hence the normal behaviour (out of the box) to have “Help and Support” on the Right Hand Side of the start menu (where it can be turned off if it is not required) and is accessible with one click.

    Now since we have established that it WAS on the right of your start menu all along, I really fail to see why it is of such earth shattering importance to have it on the left (unless perhaps political views mean you will not click on the right :twisted:)

    Avatar
    biggles77
    Spectator
    #212747

    Re: Location of "Windows Help and Support" file

    A Moderator can unlock if they want but I am locking it before it turns nasty.

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