November 16, 2019 at 4:38 pm #624839
I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8
I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8
Created folder on windows 10 and shared it and edited permission tab and security tab as well
I can access that shared folder on PC1 from PC2 no issue.
On the web interface of the printer when I click on : “Test Folder Access” I get below error message
Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed
ThxNovember 18, 2019 at 8:05 am #624851
Probably firewall if you are sure the permissions (share AND NTFS?) are correct
Try disabling the firewall, seeing if it allows scans, then re-enabling and finding the port that is causing the problemNovember 19, 2019 at 5:31 am #624877
If you mean “it worked after disabling the firewall”, it comes down to opening the correct port – probably 139 for SMB
Another thought. The scanner might talk SMB1.0, which has now been been disabled in Windows due to security issuesNovember 19, 2019 at 5:41 am #624878
((If you mean “it worked after disabling the firewall”, it comes down to opening the correct port – probably 139 for SMB))
Sorry what I meant, firewall was already disabled and SMB1.0 was enabled but it didn’t work initially why I don’t know!!!
May be couple of restart , may be something else I don’t knowNovember 20, 2019 at 4:08 am #624905
I realized the firewall prevents the scanning , I guess I do need to enable ports as well
Do you think this is the right link :
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