KodiaKMemberApril 30, 2017 at 4:34 pm #166983
I have an external HDD drive attached to the router Asus RT-N18U and have it configured as a FTP Share. The problem is i can only access this ftp from Chrome Browser.
If i try from IE i get “This page can’t be displayed” error, and from Windows Explorer i get the attached error.
In Internet Options I have enabled “Enable FTP folder view” and “Use passive FTP” options.
Can anyone help me out?May 3, 2017 at 8:31 am #337276
Does the Asus RT-N18U have a web interface where you can configure access to the (USB) external drive? I would go through the settings and make sure that network access is properly configured.May 3, 2017 at 3:38 pm #386778
Yes, it has a web interface. That is where i configured the USB HDD as a FTP share. I think that everything is configured properly there, since the i can access the ftp from Chrome without any issues.
I believe the problem is somewhere within IE settings, but i can’t figure out where :(May 4, 2017 at 8:21 am #337278
Have you tried resetting IE, and/or running it with no add-ons? Can you access other FTP sites using I.E.?May 4, 2017 at 11:36 am #386779
Good point :)
Haven’t thought of trying this. I tried now and they work. So what could be the problem?
OssianModeratorMay 4, 2017 at 12:37 pm #191639
What worked (Reset IE or No Addons)?
Basically, turn settings on one by one until failureMay 4, 2017 at 1:22 pm #386780
Other ftp sites worked from IE and Windows Explorer. I don’t use IE at all, so nothing to reset, it’s as default as can be :)May 5, 2017 at 7:40 am #337281
Have you made sure the router is using the latest firmware – it was last updated 24th April. Have you also gone through the manual’s instructions for setting up FTP access – check to make sure everything is properly configured.May 5, 2017 at 3:13 pm #386781
Yes, router is on latest firmware. I am pretty sure the FTP access is set up properly. I think the problem may be with the access to Asus DDNS from IE/Windows Explorer. The link is in the format [url]ftp://[myname].asuscomm.com[/url]. I also tried to access the ftp using the IP address and it also woks only from chrome.
Unfortunately i don’t have any advanced network knowledge, so maybe someone can point out what maybe the issue here.May 8, 2017 at 9:14 am #337285
Finally – I used to be a staunch supporter of I.E. over Chrome in years past. However, Chrome has overtaken it. I have found that sites do not render properly, or simply do not load (the same with Edge). Is there a compelling reason for you to use I.E.? Also, if other FTP sites work, I really would double-check the settings on the router and if they are correct, contact ASUS support. If you find a solution – please post back with the response.May 18, 2017 at 8:16 am #386782
I am using IE 11, but this is not that relevant. I am not really interested in access from IE, but from Windows Explorer.
I would like some people to have access to the ftp share via a folder like shortcut. I mentioned the IE access problem because i thought that it might be related to windows explorer access issue.
In the meantime i tested the access through Chrome from different computers outside my LAN and it worked in all cases. At the same time the access from IE or Windows Explorer did not work on any of them.
I was hoping that maybe someone else here has set up a ftp share through ASUS and maybe has some insight. I think the next step is to contact asus support.May 18, 2017 at 8:34 am #337290
When you mentioned above that you also tried using ftp:// did you use the LAN address – e.g. 192.168.1.1 or whatever it may be, as opposed to a publicly routable IP address?May 18, 2017 at 12:58 pm #386783
I tried both IPs. Neither work from IE/Windows Explorer; both work from Chrome.May 23, 2017 at 12:56 pm #386784
I got a response from Asus. Seems that what i want is not possible. They suggested replacing ftp with https for a secure connection to the router. After i did this i was able to access the HDD attached to the router from IE, but through the AiCloud Asus application and not like a classical ftp share.
But obviously if i try to access [url]https://[myname].asuscomm.com[/url] from Windows Explorer i can’t :(May 24, 2017 at 8:29 am #337291
Perhaps this is something they can add to a ‘suggestions list’. Still, at least you can now access it locally via both Chrome and I.E.July 3, 2017 at 1:48 am #386785
I’m sure they won’t :)
Locally i can access it via windows explorer like a normal folder :) It would have been nice though that others could access it like this from outside my network.
Thanks anyways for all the help ;)
Jo AnnMemberMarch 10, 2018 at 12:26 am #391971
I just created an account on this forum to help you (and any other googlers who end up here) out. Turns out the whole thing is actually quite simple.
Rather than putting “ftp://192.168.x.x” in your windows explorer address bar, what you need to do is put “ftp://username:[email protected]” where the whole thing is to be put without inverted commas and replace 192.168.x.x is your router’s gateway and username and password with the ones mentioned on your Asus Router’s FTP share page. They are generally the same as your Router’s default login password and default username unless you changed it.
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