ESE event ID 509

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This topic contains 3 replies, has 2 voices, and was last updated by tehcamel tehcamel 7 years, 8 months ago.

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    ITLondon
    Member
    #156181

    Hi,

    Recently most mornings around the same sort of time (just after the DB defrag) we get 3 or 4 of the following errors in the event log

    Information Store (5416) Our Storage Group: A request to read from the file “S:{NASserver01.0}priv1.edb” at offset 17049133056 (0x00000003f8352000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (129 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 0 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

    The hardware vendor has checked the server and HDs. Everything is okay

    The last event before was 700 – Online deffrag Beginning a full pass on database, etc

    Thanks for your help

    tehcamel
    tehcamel
    Moderator
    #358091

    Re: ESE event ID 509

    is this EDB file located on a remote network share ?

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    ITLondon
    Member
    #337758

    Re: ESE event ID 509

    it’s a on NAS, (windows storage 2003). Direct connection via 1 GB NIC.

    Basically it’s set up like this

    http://www.msexchange.org/tutorials/Exchange-NAS-Proved-Approved.html

    Been running for years, then suddenly these errors, wondering if it’s due to a recent MS update.

    Thanks for your help

    tehcamel
    tehcamel
    Moderator
    #358093

    Re: ESE event ID 509

    i suspect either a transient network issue for a moment or two, or a physical disk issue

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