document prints to landscape instead of portrait

Home Forums Client Operating Systems Windows 2000 Pro, XP Pro document prints to landscape instead of portrait

This topic contains 5 replies, has 3 voices, and was last updated by Avatar thyagu 13 years, 6 months ago.

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    J0K3R
    Member
    #112040

    Have an issue where only 1 document on a clients machine is printing to landscape instead of portrait orientation. Trouble is all the settings are set to print portrait and this only happens to one document all the rest print in portrait orientation. Even more bizzarre is the same email attachment was sent to me and for myself it prints out portrait.(same image, same machine stats) Could something have gone wrong with the registry settings maybe ive double checked all the print settings and preferences ,, page layout in the document etc etc even the outlook printing page layout , its all set to portrait. Any Ideas

    yes the print driver is set to portrait printing too

    anyone else who prints this same document to the same network printer prints portrait too.

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    J0K3R
    Member
    #249412

    Re: document prints to landscape instead of portrait

    Sorry i probably shouldve stuck this in Miscellaneous but it is on a WIN XP machine

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    wullieb1
    Moderator
    #239122

    Re: document prints to landscape instead of portrait

    You’ve probably done this but the only thing i can think of is to go into the print setup option for the actual document and try setting it from there.

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    J0K3R
    Member
    #249415

    Re: document prints to landscape instead of portrait

    Yep,, im wondering if maybe its the wrong packets being sent or registry or something highly advanced, id rather fix it instead of reimaging if at all possible (if its a simple fix)

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    wullieb1
    Moderator
    #239127

    Re: document prints to landscape instead of portrait

    What happens if you delete the printer from the system and then recreate it from afresh??

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    thyagu
    Member
    #253758

    Re: document prints to landscape instead of portrait

    Have you tried printing that particular document from a different machine ?

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