Computer gets stuck on "shutting down"

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  • flipmort
    Participant
    #610840

    We have several computers in our organization that intermittently get stuck on “Shutting Down”.   I have added a registry key that displays the status of the shut down on the screen.  This appears to occur after all services have shut down.  I found a thread in Microsoft Technet and have tried the following:
    1. Regedit
    2. Go to HKEY_local_Machine-System-CurrentControlSet-Control-WaitToKillService

    3. Set the Value to 2000
    4. Add 32bit Value WaitToKillAppTimeout

    5. Set the value to 2000
    6. If there is a Key AutoEndTask set its value to 1

    7. Open CMD Prompt

    8. run chkdsk /r /f /x

    9. Run sfc /scannow

    10. Open Regedit and go to <span style=”font-family: Calibri, sans-serif; font-size: 11pt;”>HKEY_local_Machine-System-CurrentControlSet-Control-Session
    Manager-Memory Mangement-ClearPageFileAtShutdown</span>

    11. Set Value to 0

    12. msconfig

    13. Select Selective Startup

    14. Uncheck Load Startup Item

    15. Select the sevices tab

    16. Hide All Microsoft Services

     

    Any other ideas would be appreciated.

    • This topic was modified 1 month ago by  flipmort.
    • This topic was modified 1 month ago by  flipmort.
    Blood
    Blood
    Moderator
    #611044

    Have you considered the hardware side of this problem? Are the computers all the same model? Have you ensured their chipsets, graphics chips, BIOS etc., are the latest and greatest?

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