can’t see olk folder

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This topic contains 2 replies, has 2 voices, and was last updated by Avatar gforceindustries 10 years, 2 months ago.

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    so, i have this user – wxp sp3, outlook 2k7 – who was unable to open or save an attachment. i’ve been through this before: it involves cleaning out the olk folder. but, i could not see the folder in explorer until i logged in as the local admin, even though the user is an admin on the box. (i could get there from the command prompt, however).

    for those of you who might be unfamiliar, the path is:

    c:documents and settingsusernamelocal settingstemporary internet files olkxx

    this is the temporary directory for outlook.

    so, if the user is an admin, and the folder is in his profile, wtf? why can’t he see it?


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    Re: can’t see olk folder

    So you browse to the Temporary Internet Files folder in Windows Explorer but didn’t see the folder in there…

    Is the folder hidden perhaps, and the user’s preferences are configured to hide hidden files and folders?

    Could there be a permissions issue?


    Re: can’t see olk folder

    hi gforce:

    well, i suppose it could be a permissions issue, but i doubt it. like i said, he’s an admin on the box and the folder is in his profile. but, i’ll take a closer look at that, thx.

    as for the folder being hidden, i don’t think it would matter, as i’ve got the ‘hide hidden files’ box unchecked. hey, there’s an idea: maybe i should check that box and apply, then uncheck it. sometimes these things get screwy.

    thx again!

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