Can’t Map Network Drive

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This topic contains 10 replies, has 5 voices, and was last updated by Avatar lurven 6 years, 5 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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    henthorn
    Member
    #161262

    Hi
    I need some help here. I have an XP Pro machine that has lost a shared/mapped connection. When I try to re-establish the connection I can’t see any thing on the network except the network itself.

    When I click on the network nothing happens, If I right click and click open I get an error message

    “[domainname] is not accessible. You might not have permissions to use this network resource. Contact the administrator of this server to find out if you have access permissions.”

    “A device attached to the system is not functioning.”

    I can ping the server where the share is located, I can remote into the server, and I am the administrator.

    Machine setting next to this one connects fine to the share automatically on this users logon

    Any Ideas

    Avatar
    James Haynes
    Member
    #251915

    Re: Can’t Map Network Drive

    are you using a domain account to access the resource?

    can you access shared drives with other accounts on that station?

    can you manually browse to the location via unc path? like “\pdcc$sharewhatev” you should be able to view the folder via unc if the permissions are correct.

    try rejoining the computer to the domain if all else fails. sometimes when i have computers that are offline for too long, i end up with weird resource problems that get fixed by dropping it off the domain and bringing it back on…

    …for what its worth.

    j

    Avatar
    lurven
    Member
    #384554

    Re: Can’t Map Network Drive

    Yes I am using a domain account.

    I cannot share drives on any accounts on this machine nor manually browse there

    I have not taken it off of the network and put it back on. I have another machine – a laptop that belongs to the same user – that I had a similar problem with and I cannot now re-add the machine to the network. I did have to reboot my DC today because the AD failed. Haven’t yet had the time to test his system to see if it was an AD issue.

    I will post a follow up tomorrow after I have the chance to test it.

    Thanks

    J

    tehcamel
    tehcamel
    Moderator
    #359208

    Re: Can’t Map Network Drive

    stupid suggestion.
    Reboot it and see.

    Avatar
    biggles77
    Spectator
    #212880

    Re: Can’t Map Network Drive

    Check SHARE and NTFS permissions
    Check Group Memberships. Someone I know (and I am not going to mention my name) has been know to drag and drop an Object into an OU with different permissions (or even a GPO).

    Avatar
    lurven
    Member
    #384555

    Re: Can’t Map Network Drive

    tehcamel – Yes and no help

    biggles77 – Shares and NTFS Permissions are fine though I did create a new OU for the computers so I could do some granular GPO for printers but this isn’t effecting any other users/machines even though I have a mini lab in that room which I moved all together into the new OU. The user this is effecting can logon fine on all of the rest of the machines in that lab

    This user also has a laptop that I took off the network and now cannot put back on the network so I am leery of taking this machine off of the network when everything else works. But I am probably going to have to chance taking it off of the network and putting it back on.

    That staff member is gone today so I’ll have to wait until Monday.

    Thanks for your suggestions

    J

    tehcamel
    tehcamel
    Moderator
    #359222

    Re: Can’t Map Network Drive

    henthorn;271308 wrote:
    I cannot now re-add the machine to the network.
    I did have to reboot my DC today because the AD failed.
    Haven’t yet had the time to test his system to see if it was an AD issue.

    – cannot see or adjust share permissions
    – cannot rejoin computer to domain
    – had to reboot DC because AD failed.

    It’s an AD problem. Fix your AD problem.

    Avatar
    lurven
    Member
    #384556

    Re: Can’t Map Network Drive

    OK so here’s the latest iteration of the problem

    The machine I was working on I took off the domain, logon to local admin try to reconnect to the domain.

    Computer Name Changes:

    The following error occurred attempting to join the domain [localdomain] (please note that this is not the actual domain name)

    A device attached to the system is not functioning

    Network card is functioning

    ipconfig:

    DNS Suffix [localdomain] is correct
    IP address 172.20.1.96
    Subnetmask 255.255.255.0
    Default Gateway 172.20.0.1

    All correct
    I can ping the DNS server running the AD
    No errors in the AD
    I am actually using this machine to post this issue.

    Tried a new network card same issue

    This is the same issue I am having on this staff members laptop but all other machines on the network are working fine and the staff member can logon any other machine with no issue.

    Check the cabling, checked the switch the only thing in common is that both machines belong to the same staff member and he has been using a pen drive to move files. Is there a new virus out there that could do this.

    Also we just recently moved to the AV platform K7. Have run this and found no viruses. Ran Malwarebytes = no virus??

    I am at my wits end here Anyone who has any thoughts please help???!!!

    tehcamel
    tehcamel
    Moderator
    #359233

    Re: Can’t Map Network Drive

    – remove AV package.
    – reboot.
    – netsh int tcp reset C:tcpreset.log
    – netsh int ip reset C:ipreset.log
    – reboot.
    – join domain

    Avatar
    biggles77
    Spectator
    #212882

    Re: Can’t Map Network Drive

    Reimage the machine. You may have a nasty rootkit or a virus that is really good at hiding.

    Avatar
    lurven
    Member
    #384557

    Re: Can’t Map Network Drive

    tehcamel

    I did try to remove the AV but because it was pushed out from the server I can only uninstall it from the network admin account on that machine and I can’t access that account because I took the machine off of the network.

    I did try the other steps though without luck

    biggles77

    That’s what I was thinking but I wanted to exhaust all possibilities because the staff member that uses the machine is a tech ed teacher who has a large number of non standard programs on his system – Major work to replace.

    I was really hoping to find another solution but so far no luck and to continue to search has become unproductive – It’s taken too much time now.

    I am replacing the staff members laptop so it will be a week before I remirror – If anyone else has any ideas please let me know – Thanks to all who read my post and offered possibilities

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