Cannot sent mails outside

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This topic contains 7 replies, has 4 voices, and was last updated by  zhabib 7 years, 7 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • naushad_khan
    Member
    #154440

    I have installed Exchange Server 2007 on a test environment.

    My internal mailing works perfectly.

    I want my some of my users to sent mails outside my organization.

    I have configured the Sent connector with an * mark.

    But getting the following error while sending the mails to outside example gmail.

    Delivery has failed to these recipients or distribution lists:

    [email protected]
    The recipient’s e-mail address was not found in the recipient’s e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

    The following organization rejected your message: mx.google.com.

    Sent by Microsoft Exchange Server 2007

    Diagnostic information for administrators:

    Generating server: exchange.octo

    [email protected]
    mx.google.com #550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient’s email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 i10si4285511pbe.157 ##

    Original message headers:

    Received: from exchange.octo ([172.16.2.69]) by exchange.octo ([172.16.2.69])
    with mapi; Sat, 30 Apr 2011 12:35:00 +0530
    From: Naushad Khan
    To: “[email protected]
    Date: Sat, 30 Apr 2011 12:34:55 +0530
    Subject: Test mail to Gmail
    Thread-Topic: Test mail to Gmail
    Thread-Index: AcwHBObfXSMQ8mBhSvmtR5KxgwFQFg==
    Message-ID: Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    acceptlanguage: en-US
    Content-Type: multipart/alternative;
    boundary=”_000_DD9B313CA961F242A75739072CA91D690463A36A4Eexchangeocto_”
    MIME-Version: 1.0


    Ossian
    Moderator
    #184212

    Re: Cannot sent mails outside

    Is your DNS resolving the gmail domain OK?
    (It appears, but wiser heads will confirm) your server thinks it is responsible for Gmail)


    zhabib
    Member
    #380642

    Re: Cannot sent mails outside

    Yes,

    I am able to resolve the DNS. I am getting the following error when sending mail to hotmail.

    Delivery has failed to these recipients or distribution lists:

    [email protected]
    An error occurred while trying to deliver this message to the recipient’s e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

    The following organization rejected your message: snt0-mc2-f14.Snt0.hotmail.com.

    Sent by Microsoft Exchange Server 2007

    Diagnostic information for administrators:

    Generating server: exchange.octo

    [email protected]
    snt0-mc2-f14.Snt0.hotmail.com #550 DY-001 Unfortunately, messages from 122.169.28.52 weren’t sent. Please contact your Internet service provider. You can tell them that Hotmail does not relay dynamically-assigned IP ranges. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. ##

    Original message headers:

    Received: from exchange.octo ([172.16.2.69]) by exchange.octo ([172.16.2.69])
    with mapi; Sat, 30 Apr 2011 13:00:51 +0530
    From: Naushad Khan
    To: “[email protected]
    Date: Sat, 30 Apr 2011 13:00:48 +0530
    Subject: Test mail to Hotmail
    Thread-Topic: Test mail to Hotmail
    Thread-Index: AcwHCISI4wg62gxnQkuX+gLutwqKLg==
    Message-ID:
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    acceptlanguage: en-US
    Content-Type: multipart/alternative;
    boundary=”_000_DD9B313CA961F242A75739072CA91D690463A36A4Fexchangeocto_”
    MIME-Version: 1.0


    Ossian
    Moderator
    #184214

    Re: Cannot sent mails outside

    OK, thats a very different error
    Does your ISP offer a smart host to relay your mail through?


    zhabib
    Member
    #380643

    Re: Cannot sent mails outside

    OK, i will check that.

    What about this error.

    Delivery has failed to these recipients or distribution lists:

    [email protected]
    Your message wasn’t delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

    The following organization rejected your message: mx.google.com.

    Sent by Microsoft Exchange Server 2007

    Diagnostic information for administrators:

    Generating server: exchange.octo

    [email protected]
    mx.google.com #550-5.7.1 [122.169.28.52] The IP you’re using to send mail is not authorized to 550-5.7.1 send email directly to our servers. Please use the SMTP relay at your 550-5.7.1 service provider instead. Learn more at 550 5.7.1 http://mail.google.com/support/bin/answer.py?answer=10336 xm13si11198469icb.54 ##

    Original message headers:

    Received: from exchange.octo ([172.16.2.69]) by exchange.octo ([172.16.2.69])
    with mapi; Sat, 30 Apr 2011 13:10:07 +0530
    From: Naushad Khan
    To: “[email protected]
    Date: Sat, 30 Apr 2011 13:10:03 +0530
    Subject: Test mail
    Thread-Topic: Test mail
    Thread-Index: AcwHCc9u69XiFSLLR8+UuZWr0ePdvw==
    Message-ID:
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    acceptlanguage: en-US
    Content-Type: multipart/alternative;
    boundary=”_000_DD9B313CA961F242A75739072CA91D690463A36A50exchangeocto_”
    MIME-Version: 1.0


    Ossian
    Moderator
    #184215

    Re: Cannot sent mails outside

    Do us all a favour and post examples of ALL the different types of message you are getting back, instead of drip feeding us bit by bit.
    Also, use a very helpful site called :google: to do a bit of research on the SMTP messages you are getting


    Sembee
    Member
    #260210

    Re: Cannot sent mails outside

    Bottom line – you are on a dynamic IP address, or are in a range of IP addresses that have been marked as dynamic.

    Therefore you have a number of options.

    1. If you are on a dynamic IP address and don’t want to change to a static (ask your ISP) then you will have to use your ISPs SMTP server a smart host on the Send Connector.

    2. If you are on a static IP address, then ask your ISP why they have assigned you an address that is in a dynamic group.

    Simon.


    zhabib
    Member
    #380644

    Re: Cannot sent mails outside

    Thanks Sembee,

    That was very helpfull.

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