Cannot log in problem! Kinda stuck

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This topic contains 3 replies, has 4 voices, and was last updated by Avatar Stealth 8 years, 1 month ago.

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    zang8027
    Member
    #156700

    We have a domain (domainA.com) and it has a parent/child relationship to in.DomainA.com. We are worried about this Windows7 Prof client

    We sent away a computer on the IN child domain to get the LCD screen replaced, and now when we try to log in, it says “[FONT=&quot]The trust relationship between this workstation and the primary domain failed”.

    [/FONT][FONT=&quot][/FONT][FONT=&quot]So we tried to log in with the local administrator account in order to remove and re add to the domain, but it says that the account has been disabled. We are locked out :shock:

    I had her put in the recovery CD and boot to a command prompt. We tried first using net user to activate the account but that failed. We tried to create a user, add a password, and add it to the administrators group and everything looked fine.. but then when we exit and reboot, it says invalid user or password. When we re enter the command prompt, there is no new user… as if it didnt save.

    any ideas? I am out of them!:cry:
    [/FONT]

    Avatar
    Stealth
    Member
    #383728

    Re: Cannot log in problem! Kinda stuck

    Hi,
    You can try with hiren boot cd. :-P I used and is working perfect
    On every computer you shod have a local administrator user with strong password for this situations.
    When you send a computer to waranty is very important to send without HDD.

    Avatar
    Ossian
    Moderator
    #185443

    Re: Cannot log in problem! Kinda stuck

    Just the usual note that you should have the appropriate licenses for the products included on the boot CD (DVD by now :lol:)

    tehcamel
    tehcamel
    Moderator
    #358215

    Re: Cannot log in problem! Kinda stuck

    If you’ve ever had a domain-administrator level account log on before (or any account with local admin access) you can unplug it from the network, and then log on using that account, and it might work.

    Otherwise, my favourite password reset tool is always Peter Nordahl’s password reset disk.

    http://www.pogostick.net/~pnh/ntpasswd/

    Also, I’ve moved this thread to the password reset forum

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