A paid IT help

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This topic contains 3 replies, has 4 voices, and was last updated by  joeqwerty 1 year, 6 months ago.

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  • loureed4
    Member
    #167040

    Hello,

    Does anybody know of a place where one pays an amount of money per month, and one gets help with their IT related issues, with a guarantee that the reply occurs within 24 hours or 48 hours?

    I mean regarding server technologies: wsus, Exchange, AD, Lync, Office 365…

    Thanks in advance.


    wullieb1
    Moderator
    #245649

    ExpertsExchange is a paid service from memory, to ask questions that is.


    Ossian
    Moderator
    #191677

    There are many companies that do this (myself among them). There are different business models – some on the monthly charge, others buying a “bank of hours” which are expended as and when needed (that is my model as there are too many unknowns to set a realistic monthly charge.
    Response times will affect the cost – more for same day than next day.

    Obviously this is to act as a network admin for you, if all you want is advice, there are free / cheap services (Wullie has mentioned one) but you will have to screen and implement the suggestions.


    joeqwerty
    Moderator
    #304602

    I too provide fixed-fee monthly managed services and ad-hoc professional consulting. Feel free to contact me for a list of the services I offer and their associated fees.

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