Home › Forums › Server Operating Systems › Windows Server 2000 / 2003 / 2003 R2 › Print spooler freezes and needs to be restarted after installing new printer. › Re: Print spooler freezes and needs to be restarted after installing new printer.
Re: Print spooler freezes and needs to be restarted after installing new printer.
I agree with wullieb1 about the JetDirect card, or the internal board-mounted network port. In IE, navigate to the IP address on the card, have a nosy around the network settings. If all works as advertised, then try going to ‘settings’ or other areas. The network settings only deal with the JetDirect itself. Any other settings are for the printer-specific stuff (page sizes, paper tray behavior, etc.) and are down to the printer controller/formatter board. If the 2 pieces can’t talk to each other without freezing, nothing will work right.
We’ve had 2 different model HP printers on our network fail in just this way in the last month. Both were through EIO Ports with JetDirect 620N cards in them.