Re: Mobile devices can’t connect to exchange

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edie209
Member
#253649

Re: Mobile devices can’t connect to exchange

This is the reply from the test

ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.

Test Steps

Attempting to resolve the host name mail.server.domain.co.uk in DNS.
The host name resolved successfully.

Additional Details
IP addresses returned: xxx.xxx.xxx.xxx
Testing TCP port 443 on host name mail.server.domain.co.uk to ensure it’s listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it’s valid.
The SSL certificate failed one or more certificate validation checks.

Test Steps

ExRCA is attempting to obtain the SSL certificate from remote server name mail.server.domain.co.uk on port 443.
ExRCA successfully obtained the remote SSL certificate.

Additional Details
Remote Certificate Subject: CN=name mail.server.domain.co.uk, Issuer: CN=name mail.server.domain.co.uk.
Validating the certificate name.
The certificate name was validated successfully.

Additional Details
Host name name mail.server.domain.co.uk was found in the Certificate Subject Common name.
Validating certificate trust for Windows Mobile devices.
Certificate trust validation failed.

Test Steps

ExRCA is attempting to build certificate chains for certificate CN=name mail.server.domain.co.uk.
A certificate chain couldn’t be constructed for the certificate.
Tell me more about this issue and how to resolve it

Additional Details
The certificate chain didn’t end in a trusted root. Root = CN=name mail.server.domain.co.uk