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  • If you haven't already heard....

    ESX 3.5 U2 and esx 3i had a bit of a blurb this morning.....

    http://www.theregister.co.uk/2008/08...st_esx_cockup/


    http://communities.vmware.com/thread/162377?tstart=0

    Many, many people are chewing their nails at the moment........
    Maish
    ----------------------------------------------------------
    Technodrone|@maishsk|Author of VMware vSphere Design
    VMware vExpert 2013-2010,VCAP5-DCA/DCD,VCP
    MSCA 2000/2003, MCSE 2000/2003
    A proud husband and father of 3 girls
    ----------------------------------------------------------
    If you find the information useful please don't forget to give reputation points sigpic.

    Have a good one!!

  • #2
    Re: If you haven't already heard....

    Blimey that's a big one...
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

    Comment


    • #3
      Re: If you haven't already heard....

      I've been watching this unfold since last night, choosing not to say anything until there is more information available and allowing VMware to respond.

      This is their 3rd ESX quality control mistake this year. Not acceptable.

      Their first official response isn't a good one: 36 hours until codefix is released. Not acceptable for enterprise class systems. As a customer I expect them to ammend that statement and release code today. Plenty of people are in hot water right now.
      VCDX3 #34, VCDX4, VCDX5, VCAP4-DCA #14, VCAP4-DCD #35, VCAP5-DCD, VCPx4, vEXPERTx4, MCSEx3, MCSAx2, MCP, CCAx2, A+
      boche.net - VMware Virtualization Evangelist
      My advice has no warranties. Follow at your own risk.

      Comment


      • #4
        Re: If you haven't already heard....

        Keeping this forum up to date with the latest emailing from VMware on this:

        From VMware:
        An issue has been uncovered with ESX/ESXi 3.5 Update 2 that causes the product license to expire on August 12. VMware engineering has isolated the root cause of this issue and will reissue the various upgrade media including the ESX 3.5 Update 2 ISO, ESXi 3.5 Update 2 ISO, ESX 3.5 Update 2 upgrade tar and zip files in the next 36 hours (by noon, August 13, PST). They will be available from the page: http://www.vmware.com/download/vi. Until then, we advise against upgrading to ESX/ESXi 3.5 Update 2.




        The Update patch bundles will be released separately later in the week.


        The issue is being tracked on KB 1006716 on http://kb.vmware.com/.


        Problem:


        A virtual machine fails to power on, fails to leave suspend mode, or fails to migrate with VMotion and the following message is displayed in the vmware.log file for the virtual machine:

        This product has expired. Be sure that your host machine's date and time are set correctly. There is a more recent version available at the VMware web site: [http://www.vmware.com/info?id=4]. -------------- Module License Power on failed.

        Currently running virtual machines will continue to run but will not be able to perform migration with VMotion, suspend or power on virtual machines.





        Resolution:


        An issue with ESX/ESXi 3.5 Update 2 causes the product license to expire on August 12, 2008. VMware engineering has isolated the root cause of this issue and will reissue the various upgrade media including the ESX 3.5 Update 2 ISO, ESXi 3.5 Update 2 ISO, ESX 3.5 Update 2 upgrade tar and zip files by noon, PST on August 13. These will be available from the page: http://www.vmware.com/download/vi. Until then, VMware advises against upgrading to ESX/ESXi 3.5 Update 2.



        The Update patch bundles will be released separately later in the week.


        This KB article will be updated as soon as more information is available, check back frequently for updates and additions.

        VCDX3 #34, VCDX4, VCDX5, VCAP4-DCA #14, VCAP4-DCD #35, VCAP5-DCD, VCPx4, vEXPERTx4, MCSEx3, MCSAx2, MCP, CCAx2, A+
        boche.net - VMware Virtualization Evangelist
        My advice has no warranties. Follow at your own risk.

        Comment


        • #5
          Re: If you haven't already heard....

          Set the clock on the ESX server back a day. Worked for me.

          Comment


          • #6
            Re: If you haven't already heard....

            That is good news, but unfortunately that solution will not work for everyone.
            VCDX3 #34, VCDX4, VCDX5, VCAP4-DCA #14, VCAP4-DCD #35, VCAP5-DCD, VCPx4, vEXPERTx4, MCSEx3, MCSAx2, MCP, CCAx2, A+
            boche.net - VMware Virtualization Evangelist
            My advice has no warranties. Follow at your own risk.

            Comment


            • #7
              Re: If you haven't already heard....

              Latest Update from VMware

              Dear VMware Customers,

              Please find the latest update about the product expiration issue. From this point on, we’ll provide an update every two hours.

              Problem:

              An issue has been discovered by many VMware customers and partners with ESX/ESXi 3.5 Update 2 where Virtual Machines fail to power on or VMotion successfully. This problem began to occur on August 12, 2008 for customers that had upgraded to ESX 3.5 Update 2. The problem is caused by a build timeout that was mistakenly left enabled for the release build.

              Affected Products:

              * VMware ESX 3.5 Update 2 & ESXi 3.5 Update 2.

              * Reports of problems with ESX 3.5 U1 with the following 3.5 Update 2 patches applied: ESX350-200806201-UG

              * No other VMware products are affected.

              What has been done?:

              * Product and Web teams pulled the ESX 3.5 Update 2 bits from the download pages last night so no more customers will be able to download the broken build.

              * VMware Engineering teams have isolated the cause of the problem and are working around the clock to deliver updated builds and patches for impacted customers.

              * A Knowledgebase article has been published (http://kb.vmware.com/kb/1006716), but traffic to the knowledgebase is causing time outs. A new static page has been published at http://www.vmware.com/support/esx35u2_supportalert.html that customers and partners will be able to view.

              * The phone system has been updated to advise customers of the problem

              * Vmware partners have been notified of the issue.

              Workarounds:

              1) Do not install ESX 3.5 U2 if it has been downloaded from VMware’s website or elsewhere prior to August 12, 2008.

              2) Set the host time to a date prior to August 12, 2008. This workaround has a number of very serious side affects that could impact product environments. Any Virtual Machines that sync time with the ESX host and serve time sensitive applications would be broken. These include, but are not limited to database servers, mail servers, & domain administration systems.

              Next Steps:

              VMware to notify customers who have downloaded this version and provide an update every two hours.

              Resolution:

              VMware Engineering has isolated the root cause and is working to produce an express patch for impacted customers today. The target timeframe is 6pm, August 12, 2008 PST.

              FAQ:

              * What would this express patch do?

              More information will be provided in subsequent communication updates.

              * Will VMware still reissue the upgrade media and patch bundles in the timeframe that has been communicated?

              Yes. We still plan to reissue upgrade media by 6pm, August 13 PST (instead of noon, August 13 PST) and all update patch bundles later in the week. We will provide an ETA for the update patch bundles subsequently. NOTE: the “patch bundles” referred to here are for the patches listed above under “Affected Products” and the other bundles released at GA. They are not the same as the express patch which is targeted for 6pm, August 12, 2008 PST as stated above.
              * Why does VMware plan to reissue the upgrade media before the patch bundles? That is a wrong priority call!

              This is not a matter of priority. Since we can get done building and testing the upgrade media before the patch bundles, we want to make that available to customers first instead of reissuing all the binaries later in the week.
              * Can VMware issue a patch that opens the licensing backdoor in the next hour as a critical measure?

              There is no licensing backdoor in our code.

              * Does this issue affect VC 2.5 Update 2?

              No.

              * What is VMware doing to make sure that the problem won’t happen again?

              We are making improvements on all fronts. The product team had endeavored to deliver a release with support customers deem important. But we fell short and we are deeply sorry about all the disruption and inconveniences we have caused. We have identified where the holes are and they will be addressed to restore customers’ confidence.

              The VMware ESX Product Team
              We are all still waiting.....
              Maish
              ----------------------------------------------------------
              Technodrone|@maishsk|Author of VMware vSphere Design
              VMware vExpert 2013-2010,VCAP5-DCA/DCD,VCP
              MSCA 2000/2003, MCSE 2000/2003
              A proud husband and father of 3 girls
              ----------------------------------------------------------
              If you find the information useful please don't forget to give reputation points sigpic.

              Have a good one!!

              Comment


              • #8
                Re: If you haven't already heard....

                Maish, do you have impacted ESX hosts? If so, production? non production?
                VCDX3 #34, VCDX4, VCDX5, VCAP4-DCA #14, VCAP4-DCD #35, VCAP5-DCD, VCPx4, vEXPERTx4, MCSEx3, MCSAx2, MCP, CCAx2, A+
                boche.net - VMware Virtualization Evangelist
                My advice has no warranties. Follow at your own risk.

                Comment


                • #9
                  Re: If you haven't already heard....

                  Originally posted by jasonboche View Post
                  Maish, do you have impacted ESX hosts? If so, production? non production?
                  One or two and they are only test machines running the new version of ESX3i that we put up this week.

                  Our production is still on 3.0.2 ... so we were not effected.

                  You Jas?
                  Last edited by Maish; 12th August 2008, 22:06.
                  Maish
                  ----------------------------------------------------------
                  Technodrone|@maishsk|Author of VMware vSphere Design
                  VMware vExpert 2013-2010,VCAP5-DCA/DCD,VCP
                  MSCA 2000/2003, MCSE 2000/2003
                  A proud husband and father of 3 girls
                  ----------------------------------------------------------
                  If you find the information useful please don't forget to give reputation points sigpic.

                  Have a good one!!

                  Comment


                  • #10
                    Re: If you haven't already heard....

                    and here's the solution:
                    http://www.vmware.com/go/esxexpresspatches
                    ________
                    New mexico medical marijuana dispensary
                    Last edited by DYasny; 6th March 2011, 19:20.
                    Real stupidity always beats Artificial Intelligence (c) Terry Pratchett

                    BA (BM), RHCE, MCSE, DCSE, Linux+, Network+

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