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Delegate the ability to Manage Open Files to a help desk user

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  • Delegate the ability to Manage Open Files to a help desk user

    I am looking to delegate the ability to Manage Open Files to a help desk user. He often needs to force close files, which he has access rights to, but is not an administrator on the Domain Controller server where the files are stored.

    What's the best way round this problem?

    Thanks

  • #2
    Re: Delegate the ability to Manage Open Files to a help desk user

    IIRC the Server Administrator group will have that permission, but I am not absolutely sure
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Delegate the ability to Manage Open Files to a help desk user

      I don't want the help desk user to have access to all files on the server, therefore he is not an administrator. Just needs the ability to close files he has rights on.

      Any further suggestions?

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      • #4
        Re: Delegate the ability to Manage Open Files to a help desk user

        How do you want this person to do this? Should they log onto the server to do it, should they be able to do it from their own computer?

        I recall using a utility called WhoLockMe in the past that could close handles on a file but that only related to files open/in use on the same machine.
        A recent poll suggests that 6 out of 7 dwarfs are not happy

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        • #5
          Re: Delegate the ability to Manage Open Files to a help desk user

          WhoLockMe doesn't seem to work on 2012, unfortunately. Anyone have any further suggestions?

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          • #6
            Re: Delegate the ability to Manage Open Files to a help desk user

            Have you seen this?
            https://technet.microsoft.com/en-us/.../bb490961.aspx
            A recent poll suggests that 6 out of 7 dwarfs are not happy

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