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  • No RDP To Rebuilt 2012 Server

    ***** SOLVED *****

    OK,

    Long story short, I've rebuilt my 2012 server (R2, evaluation) and now I can't RDP to it.

    On the 2012 server:
    • I have enabled remote desktop services allowing ANY version of RDP to connect.
    • I have tested with the Windows Firewall service running and not running.
    • RDP works from the server to itself
    • I have deleted the network card and restarted so it is rediscovered.
    • I can ping the gateway and reach the internet OK.
    • I can connect to shares on my NAS AOK.
    • I haven't installed much of anything (Firefox, nVidia driver and VLC)


    From any client (Win 10 home and pro):
    • RDP does not connect (DNS resolves AOK but I've tried with direct IP too).
    • I cannot ping the server (firewall on or off)
    • Trace route gives me noting but timeouts


    All machines:
    • All the machines are on an internal 192.168. 1.0/24 vlan with the gateway at the beginning of the viable ranges (1)
    • All other machines have DHCP supplied IP from the router (the server is 201 and the clients are 96 and 69).
    • One of the clients and the server were configured for OpenDNS due to problems with my ISP's DNS but now are not (back to default).


    I get the message:
    Remote Access Cannot Connect
    1. Remote access not enabled
    2. Remote computer turned off
    3. Remote computer not available


    Although networking is working on each server, it seems clear to me that this is somehow network related i.e. that somehow RDP and ping requests (which I think should work if the target server's firewall is off) are not finding their target.

    I suppose it goes without saying that configuring remote connections is usually fairly easy and standard fayre for someone like me.

    I would prefer to fix this rather than rebuild again so any ideas beyond what I've already tried?

    Keke
    Last edited by Kyuuketsuki; 5th October 2016, 14:30.
    J C Rocks (An Aspiring Author's Journey)
    The Abyssal Void War: Stars, Hide Your Fires

  • #2
    Can you post an IPCONFIG/ALL from both server and client
    Have you an alternative client you can try using?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Hi Ossian,

      Originally posted by Ossian View Post
      Can you post an IPCONFIG/ALL from both server and client
      Have you an alternative client you can try using?
      Blimey, that was quick

      Windows IP Configuration

      Host Name . . . . . . . . . . . . : XX-XXXXX-2K12
      Primary Dns Suffix . . . . . . . :
      Node Type . . . . . . . . . . . . : Hybrid
      IP Routing Enabled. . . . . . . . : No
      WINS Proxy Enabled. . . . . . . . : No
      DNS Suffix Search List. . . . . . : lan

      Ethernet adapter Ethernet:

      Connection-specific DNS Suffix . : lan
      Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
      Physical Address. . . . . . . . . : 00-23-AE-69-29-F5
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes
      IPv4 Address. . . . . . . . . . . : 192.168.1.201(Preferred)
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Lease Obtained. . . . . . . . . . : 04 October 2016 08:27:41
      Lease Expires . . . . . . . . . . : 05 October 2016 08:27:40
      Default Gateway . . . . . . . . . : 192.168.1.1
      DHCP Server . . . . . . . . . . . : 192.168.1.1
      DNS Servers . . . . . . . . . . . : 192.168.1.1
      NetBIOS over Tcpip. . . . . . . . : Enabled

      Tunnel adapter isatap.lan:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . : lan
      Description . . . . . . . . . . . : Microsoft ISATAP Adapter
      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
      DHCP Enabled. . . . . . . . . . . : No
      Autoconfiguration Enabled . . . . : Yes

      Tunnel adapter Teredo Tunneling Pseudo-Interface:

      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
      DHCP Enabled. . . . . . . . . . . : No
      Autoconfiguration Enabled . . . . : Yes
      IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2ca4:2d44:3f57:fe36(Preferred)
      Link-local IPv6 Address . . . . . : fe80::2ca4:2d44:3f57:fe36%13(Preferred)
      Default Gateway . . . . . . . . . : ::
      DHCPv6 IAID . . . . . . . . . . . : 385875968
      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-83-FD-49-00-23-AE-69-29-F5

      NetBIOS over Tcpip. . . . . . . . : Disabled



      I'm already using two clients, I don't have any other ones however I have proved that my Home machine can RDP to my Pro machine althgough it doesn't seem to work the other way round, perhaps a limitation of Win 10 Home? Both machines could previously (pre-rebuild) connect to that server though I don't recall what IP I set it as.

      Other tests based on surfing:
      * I have confirmed that RDP is on port 3389 (implicit anyway since I can RDP from server to server)
      * I have removed nVidia 3D vision driver but still have the main driver installed. Apparently this can cause issues although it didn't pre-rebuild.

      Can't check back for two hours now ... exercise bikey time

      Keke
      J C Rocks (An Aspiring Author's Journey)
      The Abyssal Void War: Stars, Hide Your Fires

      Comment


      • #4
        Hi Keke
        Which machine is that IPCONFIG from, and can you post the same from the other one?

        You just happened to catch me (a) on a computer and (b) with nothing to do except surf....
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Originally posted by Ossian View Post
          Hi Keke
          Which machine is that IPCONFIG from, and can you post the same from the other one?

          You just happened to catch me (a) on a computer and (b) with nothing to do except surf....
          OK

          That one was from the server. Here are the other two:

          Windows 10 Home
          Windows IP Configuration

          Host Name . . . . . . . . . . . . : XXXXXX-PC
          Primary Dns Suffix . . . . . . . :
          Node Type . . . . . . . . . . . . : Hybrid
          IP Routing Enabled. . . . . . . . : No
          WINS Proxy Enabled. . . . . . . . : No
          DNS Suffix Search List. . . . . . : lan

          Ethernet adapter Ethernet 2:

          Connection-specific DNS Suffix . : lan
          Description . . . . . . . . . . . : Realtek USB GbE Family Controller
          Physical Address. . . . . . . . . : 00-E0-4C-68-01-08
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes
          IPv4 Address. . . . . . . . . . . : 192.168.1.96(Preferred)
          Subnet Mask . . . . . . . . . . . : 255.255.255.0
          Lease Obtained. . . . . . . . . . : 04 October 2016 09:57:54
          Lease Expires . . . . . . . . . . : 05 October 2016 09:57:54
          Default Gateway . . . . . . . . . : 192.168.1.1
          DHCP Server . . . . . . . . . . . : 192.168.1.1
          DNS Servers . . . . . . . . . . . : 192.168.1.1
          NetBIOS over Tcpip. . . . . . . . : Enabled

          Wireless LAN adapter Wi-Fi:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . : lan
          Description . . . . . . . . . . . : Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
          Physical Address. . . . . . . . . : 2C-33-7A-8F-3F-27
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes

          Wireless LAN adapter Local Area Connection* 1:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
          Physical Address. . . . . . . . . : 2E-33-7A-8F-3F-27
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes

          Ethernet adapter Bluetooth Network Connection:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Bluetooth PAN HelpText
          Physical Address. . . . . . . . . : 2C-33-7A-8F-3F-28
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes

          Tunnel adapter Teredo Tunneling Pseudo-Interface:

          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
          Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
          DHCP Enabled. . . . . . . . . . . : No
          Autoconfiguration Enabled . . . . : Yes
          IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:30ac:3504:2ea2:f1a9(Preferred)
          Link-local IPv6 Address . . . . . : fe80::30ac:3504:2ea2:f1a9%11(Preferred)
          Default Gateway . . . . . . . . . : ::
          DHCPv6 IAID . . . . . . . . . . . : 83886080
          DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-59-7A-C2-2C-33-7A-8F-3F-27
          NetBIOS over Tcpip. . . . . . . . : Disabled

          Tunnel adapter isatap.lan:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . : lan
          Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
          Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
          DHCP Enabled. . . . . . . . . . . : No
          Autoconfiguration Enabled . . . . : Yes


          Windows 10 Pro
          Windows IP Configuration

          Host Name . . . . . . . . . . . . : XX-XXXXX-WX
          Primary Dns Suffix . . . . . . . :
          Node Type . . . . . . . . . . . . : Hybrid
          IP Routing Enabled. . . . . . . . : No
          WINS Proxy Enabled. . . . . . . . : No
          DNS Suffix Search List. . . . . . : lan

          Ethernet adapter Ethernet:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
          Physical Address. . . . . . . . . : C8-60-00-78-85-0B
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes

          Ethernet adapter vEthernet (New Virtual Switch):

          Connection-specific DNS Suffix . : lan
          Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
          Physical Address. . . . . . . . . : 00-50-43-00-11-CD
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes
          Link-local IPv6 Address . . . . . : fe80::5d87:86c1:5eb8:8b31%5(Preferred)
          IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
          Subnet Mask . . . . . . . . . . . : 255.255.255.0
          Lease Obtained. . . . . . . . . . : 04 October 2016 10:04:34
          Lease Expires . . . . . . . . . . : 05 October 2016 10:04:33
          Default Gateway . . . . . . . . . : 192.168.1.1
          DHCP Server . . . . . . . . . . . : 192.168.1.1
          DHCPv6 IAID . . . . . . . . . . . : 167792707
          DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5A-A0-27-C8-60-00-78-85-0B
          DNS Servers . . . . . . . . . . . : 192.168.1.1
          NetBIOS over Tcpip. . . . . . . . : Enabled

          Tunnel adapter isatap.lan:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Microsoft ISATAP Adapter
          Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
          DHCP Enabled. . . . . . . . . . . : No
          Autoconfiguration Enabled . . . . : Yes

          Tunnel adapter Teredo Tunneling Pseudo-Interface:

          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
          Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
          DHCP Enabled. . . . . . . . . . . : No
          Autoconfiguration Enabled . . . . : Yes
          IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:99:977:3f57:feba(Preferred)
          Link-local IPv6 Address . . . . . : fe80::99:977:3f57:feba%6(Preferred)
          Default Gateway . . . . . . . . . : ::
          DHCPv6 IAID . . . . . . . . . . . : 184549376
          DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5A-A0-27-C8-60-00-78-85-0B
          NetBIOS over Tcpip. . . . . . . . : Disabled


          Is that OK?

          Keke
          Last edited by Kyuuketsuki; 4th October 2016, 10:13.
          J C Rocks (An Aspiring Author's Journey)
          The Abyssal Void War: Stars, Hide Your Fires

          Comment


          • #6
            Interesting thing ... from the server I *CAN* RDP to my desktop (Win 10 Pro) machine. Not to my Home machine but then I think that may be related to OS limitations.

            Still, it's rather confusing. Have I reached rebuild stage yet?

            Keke
            Last edited by Kyuuketsuki; 4th October 2016, 14:53.
            J C Rocks (An Aspiring Author's Journey)
            The Abyssal Void War: Stars, Hide Your Fires

            Comment


            • #7
              When using RDP from your Win 10 machines, have you made sure to test with the client Windows built-in firewalls disabled? Do you have any other security software in place? I had an issue where RDP was not working which was caused by a bug in 3rd party security software. I only recognised it when I uninstalled the security software.
              A recent poll suggests that 6 out of 7 dwarfs are not happy

              Comment


              • #8
                Originally posted by Blood View Post
                When using RDP from your Win 10 machines, have you made sure to test with the client Windows built-in firewalls disabled? Do you have any other security software in place? I had an issue where RDP was not working which was caused by a bug in 3rd party security software. I only recognised it when I uninstalled the security software.
                Hi Blood,

                Yes, as I say above the Home machine can see the Pro machine AOK. Also both worked fine before the rebuild. I haven't installed much of anything (Firefox, nVidia driver and VLC).

                Anyway, I've decided to rebuild now ... it was a clean rebuild before but this time I will get RDP working BEFORE I do anything else.

                Thx for the help guys

                Keke
                J C Rocks (An Aspiring Author's Journey)
                The Abyssal Void War: Stars, Hide Your Fires

                Comment


                • #9
                  OK,

                  So I've rebuilt the server and all I have so far done is:
                  1. Configured autologon (I'm lazy).
                  2. Enable remote access (any type)
                  3. Rename the server and workgroup ("HADEZ").
                  4. Edit hosts to included NAS box ("cellarthing")
                  5. Connect T: drive to NAS share ("transient")
                  6. Added two new admin users
                  7. Tested RDP to self with alternate user as AOK.

                  Finally, I tried to RDP from both client machines and failed as before.

                  The system is clearly on the network, it picked up a DHCP address, can connect to a share on my NAS, can ping the NAS, the switch and the gateway and can RDP to my Win 10 Pro desktop system as well as ping both Pro & Home systems.

                  From that I conclude it is not the server build itself but I don't know what else it can be. The only thought that occurs to me is that somehow the RDP requests from my clients are oriented OUTSIDE my local LAN ... is that possible?

                  EDIT: Changed IP to fixed 192.168.1.161 ... no difference.

                  Keke
                  Last edited by Kyuuketsuki; 4th October 2016, 17:11.
                  J C Rocks (An Aspiring Author's Journey)
                  The Abyssal Void War: Stars, Hide Your Fires

                  Comment


                  • #10
                    Hi All,

                    Any idea where I would go to find help on this?

                    Thx

                    Keke
                    J C Rocks (An Aspiring Author's Journey)
                    The Abyssal Void War: Stars, Hide Your Fires

                    Comment


                    • #11
                      OK,

                      A friend of mine solved it. It turns out that in order to completely switch the firewall off, you have to run the following commands:

                      netsh advfirewall set domainprofile state off
                      netsh advfirewall set publicprofile state off
                      netsh advfirewall set privateprofile state off


                      That worked and from there it was just a matter of switching them back on indivcidually to find out which one was causing the issue and that was PUBLIC (all the rest can be on). Turns out selecting the right profile in the first instance might be important

                      Anyway, thank-ee very much for your assistance ... 'tis much appreciated

                      Keke
                      J C Rocks (An Aspiring Author's Journey)
                      The Abyssal Void War: Stars, Hide Your Fires

                      Comment

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