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VSS Event ID 12289

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  • VSS Event ID 12289

    I am unable to enable shadow copies on a D: volume of 10TB (7TB used).
    When trying to enable the shadow copies you get an error "Error 0x80042306. The shadow copy provider had an error".
    This corresponds with an Application log event ID 12289:
    " Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeSh adowCopy16\,0x80000000,0x00000003,...). hr = 0x80070021, The process cannot access the file because another process has locked a portion of the file.
    .
    Operation:
    Processing PreFinalCommitSnapshots

    Context:
    Execution Context: System Provider

    I have re-registered the VSS components already - no better.

    Can anyone help please?
    (Fun size mars bar to the person who suggests the fix)

  • #2
    Re: VSS Event ID 12289

    Assuming you have an AV product on the server, have you tried disabling it (at best) completely, or (at least) suspended on-access scanning, etc.? And you're not trying this setup when a scheduled scan is running?
    *RicklesP*
    MSCA (2003/XP), Security+, CCNA

    ** Remember: credit where credit is due, and reputation points as appropriate **

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