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Server Restart Reason Code: 0x80020002

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  • Server Restart Reason Code: 0x80020002

    What is causing the Windows 2008 R2 Server to abruptly reboot? I have my Windows Service in the manual mode and not running, no logs which points to any new updates installation.

    The process C:\Windows\system32\svchost.exe has initiated the restart
    of computer the computer XXX.
    reason: No title for this reason could be found
    Reason Code: 0x80020002
    Shutdown Type: restart
    Source: USER32
    User: NT AUTHORITY\SYSTEM

  • #2
    Re: Server Restart Reason Code: 0x80020002

    Have you checked for malware?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Server Restart Reason Code: 0x80020002

      It's indeed by WSUS client, confirmed by Windowsupdate.log file. The WSUS service is in manual mode but still starts on its own.

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      • #4
        Re: Server Restart Reason Code: 0x80020002

        Check your GPO's and make sure that the Automatic restart is not enabled.

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