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Windows Fax and Scan

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  • Windows Fax and Scan


    I am trying to configure a Fax Account within Windows Fax and Scan but am getting an error every time.

    When I go to Tools->Fax Accounts, click Add... I get all the way through to the bit where it says Answer automatically, Notify Me, I'll choose later and upon clicking any of them comes back with the following error:

    To send a fax, you must first connect to a fax modem or server. To see how to set up your computer to send and receive faxes, see Help and Support.

    The help and support tells me to do it the above way!

    Interestingly when I run the Windows Fax and Scan with Administrative priviledges it doesn't show me that error but also still doesn't add the Fax account.

    I am using a Zoom 56K V.92 Fax Modem Model 3095 and can Query it fine in device manager.

    Any help would be great.


  • #2
    Re: Windows Fax and Scan

    ok, reinstalled the whole thing and for some reason now I can add an account.

    The only thing now is that it won't detect a dial tone now..?


    • #3
      Re: Windows Fax and Scan

      Check that the dial tone is set to the correct option for your location. It may have defaulted to Pulse when you actually use Tone.
      Joined: 23rd December 2003
      Departed: 23rd December 2015