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Terminal Server login issue User Profile cannot be loaded ?

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  • Terminal Server login issue User Profile cannot be loaded ?

    Hi All,

    My terminal server users gets the error message below when accessing TS-FARM1.domain.com from the Windows RDP application:

    The User Profile Service failed the logon. User Profile cannot be loaded (attached)

    When they tried to login to one of the Windows Server 2008 R2 RDSH (TS) that is presented to them behind 3rd party Load Balancer (Brocade Steel App).

    It is affecting random people in random terminal servers.

    Any kind of help would be greatly appreciated to prevent this issue happening.

    Thanks in advance.
    Error message
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