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Create new user in AD, wrong outlook profile associated with new users

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  • Create new user in AD, wrong outlook profile associated with new users

    Hello,
    Whenever I create a new user in Active Directory (Windows 2003) the wrong outlook profile is associated with the new user's roaming profile. Here is what happens:

    1) I create a new user in AD.
    2) I login as that user through Terminal Services, go to Control Panel > Mail > E-mail Accounts... > Next > the "Deliver new e-mail to the following location" dropdown displays "Mailbox - Wrong User" (Wrong User being the name of our old Admin) instead of "Mailbox - New User" (New User being the name of the new user I just created).
    3) I manually have to remove that Exchange account and add the correct Exchange account for that user.

    A side effect of this is once I change it so that it's using the correct Exchange account, the new user cannot open attachments in Outlook 2003. This is because a registry setting is created with the user's account which tells outlook what temp directory to store the attachment so that it can be opened. HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\O utlook\Security is set to the old admin's temporary directory so I have to manually change that registry key to use the new user's temp directory.

    Basically, the old Administrator's user account settings are being used for new user's settings and it's a pain to have to manually make these changes every time I create a new user.

    Any ideas why this is happening? Thanks for your help!

  • #2
    Re: Create new user in AD, wrong outlook profile associated with new users

    How are you making the new user, from scratch or copying and then modifying a default account?
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    • #3
      Re: Create new user in AD, wrong outlook profile associated with new users

      It happens when I create a user from scratch and when I copy a user.

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      • #4
        Re: Create new user in AD, wrong outlook profile associated with new users

        i'm sure this is probably something to do with the .prf file the previous admin used. try googling outlook.prf and see if that helps.

        Jem

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