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  • One user having problems printing to one printer.

    Windows 2003 Server. Windows XP user.

    I have one user who is trying to print to one particular printer but nothing comes out of the printer. The job sits in the printer's Q with a "Printing" status. This then stops all other users from being able to print- their jobs sit in the Q also but nothing comes out. I have to log onto the server and restart the Print Spooler service. What happens now is the printer starts printing the original user's document followed by the rest of the Q.

    All other users can print to this printer without a problem.

    Printer details:
    • Connected via a Netgear PS101 on a static IP
    • Driver is from the original CD


    The printer is connected on all WinXP workstations via the PS101's port "ART_LJ5_P1". The port description is "PrintServer Port".

    Can anyone suggest what is wrong?
    |
    +-- JDMils
    |
    +-- Regional Systems Engineer, DotNet programmer & Jack of all trades
    |

  • #2
    Re: One user having problems printing to one printer.

    Please upgrade the printer driver to the latest version.

    Regards,

    Yuval
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: One user having problems printing to one printer.

      Originally posted by yuval14
      Please upgrade the printer driver to the latest version.

      Regards,

      Yuval
      You can also change the driver to some pcl emulation from the hcl.
      Good Luck

      Shai

      MCSE 2003+Security;MCSE 2003+Messaging
      HP ASE;HP AIS;HP APS

      So, from me to all of you out there, wherever you are, remember:
      the light at the end of the tunnel may be you. Good Day!

      Comment

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