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  • internet access help

    what things should be checked when a client computer in an organization can't access the internet

  • #2
    Re: internet access help

    1. Check for proxy settings .If you have a proxy server
    2. Check DNS settings

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    • #3
      Re: internet access help

      The first thing to check is that the network cable is plugged in.

      Then you start going through things like

      Has the machine picked up an IP address?? If it is issued by DHCP. If not Has a static address been assigned??
      Can you ping the default gateway??
      Is IE configured correctly?? Proxy server set or not.
      Does another machine connect fine??

      Start with these and lets us know how you get on.

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