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Event ID: 40960- "The user account's password has expired. (0xc0000071)

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  • Event ID: 40960- "The user account's password has expired. (0xc0000071)

    Hi Team,

    I found on my member server, the below error triggered for every 2 hours in the "System Log".

    Event Type: Warning
    Event Source: LSASRV
    Event Category: SPNEGO (Negotiator)
    Event ID: 40960
    Date: 26/12/2012
    Time: 1:08:08 PM
    User: N/A
    Computer: RAVICTX1
    Description:
    The Security System detected an authentication error for the server LDAP/abcedc01.hyd.abc.com/[email protected] The failure code from authentication protocol Kerberos was "The user account's password has expired. (0xc0000071)".

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 71 00 00 c0 q..

    Details:

    Host Name: RAVICTX1
    OS Name: Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition
    OS Version: 5.2.3790 Service Pack 2 Build 3790
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Member Server
    OS Build Type: Multiprocessor Free
    System Model: ProLiant DL385 G1
    System Type: x64-based PC
    Domain: hyd.abc.com

    user are able to login in to this members servers using the domain credentials without any issues.

    Not able to resolve this issue. please help.

  • #2
    Re: Event ID: 40960- "The user account's password has expired. (0xc0000071)

    Have you restored an email or the system state from a backup on this computer?

    A quick search also suggests a lack of a reverse lookup zone/record could be an issue.
    Regards,
    Jeremy

    Network Consultant/Engineer
    Baltimore - Washington area and beyond
    www.gma-cpa.com

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