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SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

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  • SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    Hi,
    I hope I'm placing this correct section of this forum.
    Here is the problem:
    (sorry about the length)
    I was ask by a client to ad several new computers to their server.
    It is a one server environment. DNS Server, DHCP Sever, File Server. OS is Windows Server 2003 Standard R2.
    Client has 14 machines connected on the network: 10 XP Pro and 4 Win7 Pro 64-bit. They have 4 HP LJ 4000 printers.
    Last of the four Win7 machines were aded in May, this year, without any problems.
    Yesterday I brought new Win 7 machine to the client, for testing purposes over the weekend.
    When I tried to connect to domain, I got the following message:

    Error code 0x0000232B RCODE_NAME_ERROR on the Windows 7 Machine

    Note: This information is intended for a network administrator.
    If you are not your network's administrator,
    notify the administrator that you received this information,
    which has been recorded in the file C:\Windows\debug\dcdiag.txt.

    The following error occurred when DNS was queried for the service
    location (SRV) resource record used to locate
    an Active Directory Domain Controller (AD DC) for domain "xxxxxxxxxxx.local":

    The error was: "DNS name does not exist."
    (error code 0x0000232B RCODE_NAME_ERROR)

    The query was for the SRV record for _ldap._tcp.dc._msdcs.xxxxxxxxxx.local

    Common causes of this error include the following:

    - The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:

    192.168.0.56

    - One or more of the following zones do not include delegation to its child zone:
    xxxxxxxxxxx.local
    local
    . (the root zone)


    Here is the info of the Win7 machine ipconfig:

    Ipconfig from the Windows 7 Machine

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : WIN7RA
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 10-78-D2-D8-EB-38
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.213(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.2
    DNS Servers . . . . . . . . . . . : 192.168.0.56
    NetBIOS over Tcpip. . . . . . . . : Enabled


    C:\>


    Since the error was pointing to the server, I've checked the event viewer:

    Warning in DNS Server:
    4521
    The DNS server encountered error 9002 attempting to load zone . from Active Directory. The DNS server will attempt to load this zone again on the next timeout cycle. This can be caused by high Active Directory load and may be a transient condition.

    ____________________________________________

    Warning in System:
    5781
    Dynamic registration or deletion of one or more DNS records associated with DNS domain 'xxxxxxxxxxx.local.' failed. These records are used by other computers to locate this server as a domain controller (if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).

    Possible causes of failure include:
    - TCP/IP properties of the network connections of this computer contain wrong IP address(es) of the preferred and alternate DNS servers
    - Specified preferred and alternate DNS servers are not running
    - DNS server(s) primary for the records to be registered is not running
    - Preferred or alternate DNS servers are configured with wrong root hints
    - Parent DNS zone contains incorrect delegation to the child zone authoritative for the DNS records that failed registration

    ____________________________________


    I went in dnsmgmt to check the zones, and big surprise: NO SVR ZONES showing in dnsmgmt!

    I have no idea what caused the problem. As I said before, in May I deployed 4 new Win7 machines without any problem.
    I asked customer if they experiencing any problems like slowness, connectivity or anything else unusual. He said no problems at all.

    Please Help!

  • joeqwerty
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    Ok, I misunderstood. I thought you were missing the SRV records in the zone, not the entire zone. I'm thinking that the rest of the article should work though. Here's what I would do:

    Follow the article step by step, make sure to check the system32\dns directory for any AD zone files and check ADUC for any zones and delete any you find, then follow the rest of the steps.

    Leave a comment:


  • NoSam
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    @Joeqwerty :
    Well, the first step in article is:
    Go to the properties of the DNS zone files and change them to be a "Standard Primary"
    The problem is there are no zones!
    Any other suggestion?
    Thank You!

    Leave a comment:


  • NoSam
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    @Ossian :
    Not yet! Looks kind of scarry
    I'll keep you posted!
    Thank You

    Leave a comment:


  • Ossian
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    OK, so no IP issues

    Have you followed advice to rebuild zones?

    Leave a comment:


  • NoSam
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    @Joequerty:
    I will try that!
    Thank you!

    @Ossian

    here it is:
    C:\>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : xx-xxxxx
    Primary Dns Suffix . . . . . . . : xxxxxxxxxxx.local
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : xxxxxxxxxxx.local
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom BCM5716C NetXtreme II GigE (NDIS
    VBD Client) #27
    Physical Address. . . . . . . . . : 78-2B-CB-32-34-7C
    DHCP Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.0.56
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.2
    DNS Servers . . . . . . . . . . . : 192.168.0.56
    C:\>

    Thank you

    Leave a comment:


  • joeqwerty
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    You can use this procedure to rebulid the DNS zones:

    http://support.microsoft.com/kb/294328

    Leave a comment:


  • Ossian
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    Can you post an IPCONFIG/ALL from the DC please? (do not mask any details except the domain name if you want to)

    Leave a comment:


  • NoSam
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    Thanks for the response:
    Stoping and starting netlogon didnt have any effect.

    DCDIAG and NETDIAG results:

    C:\>dcdiag

    Domain Controller Diagnosis

    Performing initial setup:
    Done gathering initial info.

    Doing initial required tests

    Testing server: Default-First-Site\xx-xxx
    Starting test: Connectivity
    The host 26bd00ac-a86d-4062-9f17-f6c289231e23._msdcs.xxxxxxxxxxx.local
    could not be resolved to an
    IP address. Check the DNS server, DHCP, server name, etc
    Although the Guid DNS name
    (26bd00ac-a86d-4062-9f17-f6c289231e23._msdcs.xxxxxxxxxxx.local)
    couldn't be resolved, the server name (xx-xxx.xxxxxxxxxxx.local)
    resolved to the IP address (192.168.0.56) and was pingable. Check
    that the IP address is registered correctly with the DNS server.
    ......................... xx-xxx failed test Connectivity

    Doing primary tests

    Testing server: Default-First-Site\xx-xxx
    Skipping all tests, because server xx-xxx is
    not responding to directory service requests

    Running partition tests on : Schema
    Starting test: CrossRefValidation
    ......................... Schema passed test CrossRefValidation
    Starting test: CheckSDRefDom
    ......................... Schema passed test CheckSDRefDom

    Running partition tests on : Configuration
    Starting test: CrossRefValidation
    ......................... Configuration passed test CrossRefValidation
    Starting test: CheckSDRefDom
    ......................... Configuration passed test CheckSDRefDom

    Running partition tests on : xxxxxxxxxxx
    Starting test: CrossRefValidation
    ......................... xxxxxxxxxxx passed test CrossRefValidation
    Starting test: CheckSDRefDom
    ......................... xxxxxxxxxxx passed test CheckSDRefDom

    Running enterprise tests on : xxxxxxxxxxx.local
    Starting test: Intersite
    ......................... xxxxxxxxxxx.local passed test Intersite
    Starting test: FsmoCheck
    ......................... xxxxxxxxxxx.local passed test FsmoCheck

    C:\>

    C:\>netdiag

    .....................................

    Computer Name: xx-xxx
    DNS Host Name: xx-xxx.xxxxxxxxxxx.local
    System info : Microsoft Windows Server 2003 R2 (Build 3790)
    Processor : x86 Family 6 Model 30 Stepping 5, GenuineIntel
    List of installed hotfixes :
    KB2079403
    KB2115168
    KB2229593
    KB2296011
    KB2345886
    KB2347290
    KB2360937
    KB2378111
    KB2387149
    KB2388210
    KB2393802
    KB2412687
    KB2416451
    KB2419635
    KB2423089
    KB2440591
    KB2443105
    KB2467659
    KB2476490
    KB2478953
    KB2478960
    KB2478971
    KB2481109
    KB2483185
    KB2485663
    KB2492386
    KB2503665
    KB2506212
    KB2507618
    KB2507938
    KB2508272
    KB2508429
    KB2509553
    KB2510531-IE8
    KB2510587
    KB2524375
    KB2535512
    KB2536276-v2
    KB2544521
    KB2544521-IE8
    KB2544893
    KB2555917
    KB2559049
    KB2559049-IE8
    KB2562485
    KB2562937
    KB2566454
    KB2567680
    KB2570222
    KB2570791
    KB2570947
    KB2607712
    KB2616676-v2
    KB915800-v9
    KB923561
    KB925398_WMP64
    KB925876
    KB925902-v2
    KB926122
    KB927891
    KB929123
    KB932168
    KB933854
    KB936357
    KB941569
    KB941838
    KB942831
    KB943545
    KB943729
    KB944653
    KB946026
    KB948496
    KB950762
    KB950974
    KB952004
    KB952069
    KB952954
    KB953298
    KB954155
    KB954550-v5
    KB956572
    KB956744
    KB956802
    KB956844
    KB958469
    KB958644
    KB959426
    KB960803
    KB960859
    KB961118
    KB961501
    KB967723
    KB968389
    KB969059
    KB970430
    KB971029
    KB971032
    KB971513
    KB971657
    KB971737
    KB972270
    KB973507
    KB973540
    KB973815
    KB973825
    KB973869
    KB973904
    KB974112
    KB974318
    KB974392
    KB974571
    KB975025
    KB975467
    KB975558_WM8
    KB975560
    KB975562
    KB975713
    KB976323
    KB977816
    KB977914
    KB978338
    KB978542
    KB978601
    KB978695
    KB978706
    KB979309
    KB979482
    KB979687
    KB979907
    KB980232
    KB980436
    KB981322
    KB982132
    KB982381-IE8
    KB982632-IE8
    Q147222


    Netcard queries test . . . . . . . : Passed



    Per interface results:

    Adapter : Local Area Connection

    Netcard queries test . . . : Passed

    Host Name. . . . . . . . . : xx-xxx
    IP Address . . . . . . . . : 192.168.0.56
    Subnet Mask. . . . . . . . : 255.255.255.0
    Default Gateway. . . . . . : 192.168.0.2
    Dns Servers. . . . . . . . : 192.168.0.56


    AutoConfiguration results. . . . . . : Passed

    Default gateway test . . . : Passed

    NetBT name test. . . . . . : Passed
    [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
    r Service', <20> 'WINS' names is missing.
    No remote names have been found.

    WINS service test. . . . . : Skipped
    There are no WINS servers configured for this interface.


    Global results:


    Domain membership test . . . . . . : Passed


    NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
    NetBT_Tcpip_{1BBAB7B7-BC54-4B43-B89D-C5D03310C0B9}
    1 NetBt transport currently configured.


    Autonet address test . . . . . . . : Passed


    IP loopback ping test. . . . . . . : Passed


    Default gateway test . . . . . . . : Passed


    NetBT name test. . . . . . . . . . : Passed
    [WARNING] You don't have a single interface with the <00> 'WorkStation Servi
    ce', <03> 'Messenger Service', <20> 'WINS' names defined.


    Winsock test . . . . . . . . . . . : Passed


    DNS test . . . . . . . . . . . . . : Failed
    [WARNING] Cannot find a primary authoritative DNS server for the name
    'xx-xxx.xxxxxxxxxxx.local.'. [RCODE_SERVER_FAILURE]
    The name 'xx-xxx.xxxxxxxxxxx.local.' may not be registered in DNS.

    [WARNING] The DNS entries for this DC are not registered correctly on DNS se
    rver '192.168.0.56'. Please wait for 30 minutes for DNS server replication.
    [FATAL] No DNS servers have the DNS records for this DC registered.


    Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
    NetBT_Tcpip_{1BBAB7B7-BC54-4B43-B89D-C5D03310C0B9}
    The redir is bound to 1 NetBt transport.

    List of NetBt transports currently bound to the browser
    NetBT_Tcpip_{1BBAB7B7-BC54-4B43-B89D-C5D03310C0B9}
    The browser is bound to 1 NetBt transport.


    DC discovery test. . . . . . . . . : Passed


    DC list test . . . . . . . . . . . : Passed


    Trust relationship test. . . . . . : Skipped


    Kerberos test. . . . . . . . . . . : Passed


    LDAP test. . . . . . . . . . . . . : Passed


    Bindings test. . . . . . . . . . . : Passed


    WAN configuration test . . . . . . : Skipped
    No active remote access connections.


    Modem diagnostics test . . . . . . : Passed

    IP Security test . . . . . . . . . : Skipped

    Note: run "netsh ipsec dynamic show /?" for more detailed information


    The command completed successfully

    C:\>

    Thank You!

    Leave a comment:


  • joeqwerty
    replied
    Re: SRV Records Missing Win Server St. 2003 R2 - Multiple warnings 4521 and 5781

    Here are a few things to try:

    1. Stop and restart the Netlogon service on the DC. The DC registers the appropriate DNS records via the Netlogon service. This may correct the problem.

    2. Run dcdiag on the DC and post the results here.

    3. Run netdiag on the DC and post the results here.

    Leave a comment:

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