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Cannot backup system state on windows 2003 server VSS problem

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  • Cannot backup system state on windows 2003 server VSS problem

    Hi

    I have a problem with a windows 2003 server where i cannot backup the system state which we need for a disater recovery purposes

    I have tried bith Symantec backup exec V12 and ntbackup

    Ntbackup fails with the following error:

    Error returned while creating the volume shadow copy:0x80042319.
    Error returned while creating the volume shadow copy:80042319
    Aborting Backup
    .

    I have so far tried the following to fix:

    1 - Re-registered the vss dll files
    2 - Re applied server 2003 sp2
    3 - Rebooted server and tried again

    In the event logs the following errors appear:

    ID> 12298 The I/O writes cannot be held
    ID> 12310 The shadow copy could not be comitted.

    Have any of you guys come across this issue before and manged to get it to work again?

    This is my first post aswell but any help would be much appreciated.

  • #2
    Re: Cannot backup system state on windows 2003 server VSS problem

    Hello,

    Install the VSS Rollup Patch on the problem server
    http://support.microsoft.com/kb/940349 (REBOOT REQUIRED) and perform backups again....

    Hope this helps....

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