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Sharepoint WSS 3.0 People Picker Issue

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  • Sharepoint WSS 3.0 People Picker Issue

    Hello there.

    I have been searching around for details on an error message they has just started to come up on our SharePower WSS 3.0 SP2 box.

    If we try and use the People picker to add a new user to the system the System returns the following: "No exact match was found." even though the user has been added to AD and does exist, and is currently logging into the domain.

    The WSS log entry looks like this:

    01/12/2010 11:41:59.44 w3wp.exe (0x1530) 0x0DD4 Windows SharePoint Services General 72e9 Medium Error in resolving user 'USERNAME' : System.ComponentModel.Win32Exception: Unable to contact the global catalog server at Microsoft.SharePoint.Utilities.SPActiveDirectoryDo main.GetDirectorySearcher() at Microsoft.SharePoint.WebControls.PeopleEditor.Sear chFromGC(SPActiveDirectoryDomain domain, String strFilter, String[] rgstrProp, Int32 nTimeout, Int32 nSizeLimit, SPUserCollection spUsers, ArrayList& rgResults) at Microsoft.SharePoint.Utilities.SPUserUtility.Resol veAgainstAD(String input, Boolean inputIsEmailOnly, SPActiveDirectoryDomain globalCatalog, SPPrincipalType scopes, SPUserCollection usersContainer, TimeSpan searchTimeout, String customFilter) at Microsoft.SharePoint.Utilities.SPActiveDirectoryPr incipalResolver.ResolvePrincipal(String input, Boolean inputIsEmailOnly,...

    We have rebooted the server, and still no change. In our Domain we have the mixed-mode with all domain controllers as Global catalog servers. (this was recommend to use since we were in a single forest/single domain config).

    The work around that seems to work from a post on technet (as there are people with similar issues there is to have the user try and log-in to sharepoint and then the account will show up in the People Picker search from that point you can add that user into the groups as needed.

    Any help or suggestions would be great.

    System Config
    Single Windows 2003 Server R2
    WSS 3.0 SP2 (Full SQL Backend)
    Member Server of a Mixed Mode AD

  • #2
    Re: Sharepoint WSS 3.0 People Picker Issue

    Found a work around for now.
    Try having the user login even though they get the access denied they have still signed in.
    Then try adding the user.
    We are still researching and troubleshooting this issue If I find something more I will update this thread.
    (in our case something had happened to the account that was running the SharePoint Application Pool). We had the IIS Applicatoin Pool running as a Local account, once we recreated the matching account in the AD User. Verify that the user account that is running the pool, can see the domain and login the domain.

    Our Search in People Picker worked and also was pulling all data over not just the user account.