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VPN users and changing passwords

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  • VPN users and changing passwords

    So this morning I enacted my password policy, and a number of our VPN users have reported issues.

    first guy:
    I get 'permission denied' when i try to change my password

    second guy:
    laptop hangs when i click on change password


    So my workaround has been to get them to logon to a remote session in the office and reset their password there... but this will obviously cause a sync issue between the locally cached password on their laptops, and the directory.
    Is there any way to force this to update ?
    I know that one consultant in particular will be back in the office tomorrow.. so we can resolve his then.
    The other normally doens't work from the office though..

    *edit* one of the guys in the office actually got the exact same issue.. I suspect it's to do wit hlogging on with cached passwords.
    Our vpn connections are only required if ywe need to do work - they aren't established prior to logons or anything like that..
    Last edited by tehcamel; 4th May 2009, 00:10.
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  • #2
    Re: VPN users and changing passwords

    alright.. I've worked out how to deal with the local cached credentials syncing.

    Get them to connect to vpn.
    logon to an internal server/ws.
    change password when prompted.
    Log off.
    STAY CONNECTED to vpn.
    Lock laptop screne.
    wait 10 minutes. unlock wit new password.

    This should update cached credentials on the laptop.
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