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  • Error 0x8004230f shadow copy issue

    I've configured Volume Shadow Copy on several 2003 servers but this last one isn't working. When I right-click properties on any drive and go to the Shadow Copies tab I get the following error:

    Initialization failed.

    Error 0x8004230f: The shadow copy provider had an unexpected error while trying to process the specified operation.


    In the Event Logs there are entries:

    -----------------------------------
    Source: VSS
    Category: None
    Type: Warning
    Event Id: 12292


    Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x8007041d].
    -----------------------------------

    Source: VSS
    Category: None
    Type: Error
    Event Id: 11


    Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. [0x8007041d]
    -----------------------------------

    Source: VSS
    Category: None
    Type: Error
    Event Id: 7001


    VssAdmin: Unable to create a shadow copy: The shadow copy provider had an unexpected error while trying to process the specified command.
    Command-line: 'C:\WINDOWS\system32\vssadmin.exe Create Shadow /AutoRetry=5 /For=\\?\Volume{3777052c-3e7b-11dc-9386-001b78a37ca5}\'.
    -----------------------------------


    Any ideas on this?

    Thanks
    Regards,

    IK.
    MCSE Win2k3


  • #2
    Re: Error 0x8004230f shadow copy issue

    Hi,

    To resolve this issue, follow these steps:
    Click Start, click Run, type cmd, and then click OK.
    Type the following commands at a command prompt. Press ENTER after you type each command.
    • cd /d %windir%\system32
    • Net stop vss
    • Net stop swprv
    • regsvr32 ole32.dll
    • regsvr32 oleaut32.dll
    • regsvr32 vss_ps.dll
    • vssvc /register
    • regsvr32 /i swprv.dll
    • regsvr32 /i eventcls.dll
    • regsvr32 es.dll
    • regsvr32 stdprov.dll
    • regsvr32 vssui.dll
    • regsvr32 msxml.dll
    • regsvr32 msxml3.dll
    • regsvr32 msxml4.dll
    Note The last command may not run successfully.
    Perform a backup operation to verify that the issue is resolved
    Ref: http://support.microsoft.com/kb/940032

    Ta
    Last edited by L4ndy; 26th March 2009, 10:35. Reason: Added resolution just in case.
    Caesar's cipher - 3

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    • #3
      Re: Error 0x8004230f shadow copy issue

      hi,
      Thanks L4ndy for your reply.

      well, i've run those commands and it went well.
      but i cannot start the "Microsoft Software Shadow Copy Provider" service.

      on the other hand, The "Volume Shadow Copy" service is started successfuly.

      and i still got the error in the volume "shaddow copies" properties (see attachment).

      also the backup job fails: (symantec backup exec 12.5)
      V-79-10000-11223 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot provider that you selected cannot snap this volume. Select the default snapshot provider, and then run the job again.
      Attached Files
      Regards,

      IK.
      MCSE Win2k3

      Comment


      • #4
        Re: Error 0x8004230f shadow copy issue

        Do you have any 3rd Party encryption software running? I have had a similar problem before and was due to 3rd Party software conflicting with Shadow Copy.

        Comment


        • #5
          Re: Error 0x8004230f shadow copy issue

          No, i don't have any 3rd party encryption software.
          Any more ideas?
          Regards,

          IK.
          MCSE Win2k3

          Comment


          • #6
            Re: Error 0x8004230f shadow copy issue

            A couple of other things to check,
            Make sure the server is updated,
            Check the service in question status and config.
            also, I think I've come across in the past the Backup Exec remote agent interfering with the service. If that's the case, try uninstalling it temporarily to see if that makes any difference.
            Caesar's cipher - 3

            ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

            SFX JNRS FC U6 MNGR

            Comment


            • #7
              Re: Error 0x8004230f shadow copy issue

              I've updated the server.
              Uninstalled the agent and still the problem occurs.

              any more ideas?
              Regards,

              IK.
              MCSE Win2k3

              Comment

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